Reviews of myBigY
List of user reviews and ratings for myBigY
Total ratings
3.46
(Rating count:
1,147)Review summary
Pros
Cons
- App is slow to load coupons, rewards, and specials.
- Search function often yields zero results.
- Frequent login issues cause frustration for users.
- Recent updates have made navigation cumbersome and slow.
- There is a lack of inventory visibility and management features.
Most mentioned
- App performance is slow
- Difficulty with the search function
- Login and account access issues
- Cumbersome navigation after updates
- Lack of user-friendly features and access to sales
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.50
All time rating average:
3.46
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-11 |  | | App is slow to load coupons, rewards,and specials. Overall clumsy for me to use. Unfortunately I shop at the Big Y and have to use this application. It stinks. |
| 2025-01-03 |  | | You have made it too hard to see your weekly add. I gave up trying. Terrible |
| 2024-12-08 |  | | Can never get into my account but when I go to the store they have no problem getting in. |
| 2024-12-08 |  | | When you search for anything.. it always comes up as o results found...no matter what it is |
| 2024-12-06 |  | | Great update /s. Search function, among other things, no longer works. Seriously, you enter the search term, press the search icon and... presto, nada. Why are you pushing out updates that are so flawed? Does nobody bother to test and debug? |
| 2024-12-04 |  | | Godawful. Takes forever to open. Needs to update when I'm literally at the register. Ridiculous. Uninstalled |
| 2024-11-24 |  | | Great service great and. Friendly employee love shopping there always some one to help you |
| 2024-10-28 |  | | I used to love the amp especially loading my additional coupon is lousy right now I can't get into it you make sales on the paper and you can't get in it to download the loaded offer and that is very very sad right now I give it a zero |
| 2024-10-26 |  | | Big Y can't fix their log in issues after 20 years. TlI have not shopped there since early 2000's. I tried today, for my last time, to shop here. It's not worth the time or effort since Shaws & Walmart are also local I've tried 100 times to log in over the past 20 years. It's the MAIN REASON I DONT SHOP THERE. DON'T BOTHER DOWNLOADING THIS APP BECAUSE IT DOESN'T WORK |
| 2024-10-01 |  | | Update: Still no improvement. Lists do not include price for the items listed. There's no way to manage the list: you can check off items, but deleting them deletes the whole list. How is this productive, Big Y? If you can't put out a working app, them go back to including full size flyers. Poorly designed. No food descriptions or nutritional info. Search field often has zero results for foods that are carried by the store. I don't bother anymore with Big Y. They just aren't customer friendly. |
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