Reviews of Easy.com.bd - Bill, Topup, Fee
List of user reviews and ratings for Easy.com.bd - Bill, Topup, Fee
Total ratings
4.00
(Rating count:
2,278)Review summary
Pros
- Easy to use interface
- Multiple payment options available
- Generally successful transactions (99.5% success rate noted by a user)
- Trustworthy and fast transactions when working
Cons
- Frequent issues with updating the app causing loss of functionality
- Problems with scheduling recharges and failed transactions
- Increased authentication steps and OTP receiving delays after updates
- Customers experiencing issues with card transactions and lack of support
- Lack of effective error messaging for failed transactions
Most mentioned
- Problems after the last update
- Issues with card transactions and recharges
- Need for improved customer service and support
- Desire for more options and features in the app
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.80
All time rating average:
4.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-12-10 |  | | Avoid installing. It's the worst app. The Schedule Recharge function doesn't work. I contacted them via messenger, and they directed me to reach out via email. After providing details through email, they assured me they fixed the issue. However, after scheduling a recharge again, I received it more than 7-8 hours ago. Perhaps their developers are not up to par. It's easy to fix such problems; I'm familiar with coding. |
| 2023-02-13 |  | | Easy (SSLCommerz) provides a lot of payment method than portwallet gateway. It's easy to use that's reflect it values on the name itself. I recommend them to open a cashback and discount offers to frequent registered users and more functions. |
| 2023-01-18 |  | | Very helpful for recharge. There could be more option for utility bill payments, as well as it could be a wallet where all ta cards ar saved in sslcommerz gateway use as a payment app for bangla qr.. Best wishes for you all |
| 2022-04-29 |  | | The app has been updated and I deleted my old one star review. The latest update made it possible to change password easily from app, and also fixed the constant crashing issue. |
| 2021-01-13 |  | | I Can't recharge from EBL credit card. They debited my balance from card but couldn’t credited recharge to my phone. What's wrong with this app? Such thing never happened before. I'm using this app from 2018. |
| 2020-12-30 |  | | Upto last update, it was 5 star but now 1 star. No, signup is working even OTP sms are not working. After update, I lost my signup info and saved account. Do not recommend it anymore. |
| 2020-10-25 |  | | After the last update its become so painful and irritating. Too many authentication step, which is annoying. Plus OTP receiving time is too long even Session time is getting expired |
| 2020-10-06 |  | | The app was working fine before. But now every time I click to pay after putting the card details in the payment page it gets stuck in a blank page. Alternatively, tried using the website, working fine from there. Please fix it. |
| 2020-09-18 |  | | I have been using this app for long time but recently I am facing some problems regarding update issues. I uninstalled the app & installed again. But it shows the same problem. It is very annoying for me. |
| 2020-05-08 |  | | Nice, trustable and fast transition app. But design is not very attractive. But if you join bKash send money option with that is will be wonderfull... |
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