smrtPhone
Your CRM Phone System
Total ratings
3.78
(Rating count:
273)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Simple interface
- Quality connections
- Outstanding customer service
Cons
- Frequent crashes and glitches
- Issues with notifications and reaching calls
- Problems with Bluetooth connectivity
- Inability to keep business and personal calls separate
- Tech support is ineffective
Most mentioned
- Bugs and glitches
- Crashes or freezing during use
- Problems with notifications
- Bluetooth functionality issues
- Support and tech issues
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User reviews
Recent rating average:
1.20
All time rating average:
3.78
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-27 |  | | It's so annoying !!!! There should be a num pad There should be a dark mode There should be a mute option for the after call tone There should be a skip notes option for the after call OMGGGGGG IT MADE MY JOB EVEN WORSE !!! |
| 2024-10-01 |  | | No ability to use my Bluetooth device when I use this app from my android device. Incoming calls don't always ring through. If my whole team didn't use this app, I would NEVER use this app. I reached out to the help desk and tech support to fix the Bluetooth issue like 6 months ago and has never been fixed. They even followed up with me for a while and kept saying that there Engineers were working on a fix and it never got fixed. |
| 2024-06-05 |  | | Been a user for 2 years. App is buggy on Android to the point where it is unusable at times. |
| 2024-05-01 |  | | Unreliable. Support is no help. Notifications don't always appear. Calls are dropped. If I answer a call, the audio on my phone won't work for native apps unless I force stop smrtphone. Absolutely terrible. |
| 2024-04-19 |  | | I don't get my notifications the way I'm supposed to. I only get them sometimes. Had to uninstall and reinstall again because the app would not open. It's been a few months now that I've had this application and I still have trouble with getting my notifications. 🤦🏻♂️ |
| 2024-03-28 |  | | Still terrible. Picks up calls on its own, makes phone native apps malfunction. Get it together Smrtphone. |
| 2024-03-27 |  | | "MINIMUM REQUIREMENTS: 20 MB UPLOAD, 20 MB DOWNLOAD, PING 15 MS OR LESS. IF YOU DONT MEET THESE UNREASONABLE REQUIREMENTS DONT USE THIS YOU PEASANT!" -Smrtphone tech support. Will not dial out. Just freezes when making a call out. Tech support is useless. Looking for alternatives. |
| 2023-10-24 |  | | Hands down the worst VoIP app in the play store. It is completely unreliable. Sometimes you get your calls and texts, sometimes you don't. More often than not you do not get notifications. |
| 2023-08-28 |  | | Terrible app always crashing, very buggy, and very difficult to use with a team bc we can't all view outbound/inbound messages in real time. |
| 2023-04-18 |  | | Very glitchy. Been trying to work with tech support multiple times, both me and my team for a very long time. Has lots of room for improvement. |
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