GoPay
Public transport tickets - quickly and easily!
Total ratings
3.80
(Rating count:
2,187)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Users appreciate the intention behind the app and the effort made by the developers to maintain it.
- Some users are impressed with the app capabilities when understood correctly.
- There are positive notes about the functionality for users with the right phone numbers.
Cons
- The app does not accept foreign phone numbers, making it inaccessible for many users.
- Frequent technical issues and glitches, including problems with SMS verification and connection errors.
- User confusion stemming from misinterpretation of the app's purpose and offerings, particularly among Indonesian users.
Most mentioned
- Inaccessibility for non-Polish phone numbers or foreign users.
- Technical glitches and connection issues.
- Misunderstanding from users about the app's purpose (confusion with Go-Pay in Indonesia).
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User reviews
Recent rating average:
1.10
All time rating average:
3.80
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-17 |  | | Hello I have a UK phone number and the app will not work with it. Do you not want foreigners to use the service? Have you considered whether you are open to accusations of discrimination? |
| 2024-10-25 |  | | Doesn't accept foreign numbers |
| 2024-02-01 |  | | Requires a Polish phone number, so it wouldn't work for me when on a trip to Poland. |
| 2023-07-31 |  | | It's glitchy from the very start: SMSs that it sends (?) don't reach the recipient. Polish phone number (Orange) has been used. |
| 2023-04-11 |  | | It was fine, until one day "error connecting to external server" when trying to activate a ticket. This behavior persisted for more than 24 hours, and I uninstalled it afterward. Several days later I tried again and it still wasn't fixed. |
| 2022-12-21 |  | | Apparently app for travelers but only polish phones are accepted( Couldn't use it |
| 2022-12-01 |  | | The app is nonsense and trash. I am unable to sign up. It was telling me to be entering 1-9 as my number after waiting for ages ti let it load. So irritating🤨🤨🤨 |
| 2022-09-08 |  | | Randomly becomes unavailable. Devs take no responsibility so if you get fined because of this terrible app it's your problem only. They'd rather claim it's your internet connection despite everything else working perfectly. Trash app. |
| 2021-09-29 |  | | So this is yet another travel app that I can't use with my phone number. The first step to access this app is to put in your phone number. Polish phone numbers have 9 digits. Norwegian phone numbers have 8. So it just tags my input as an error (yes I did add the 47 before the actual number, nevertheless). On to the next one. |
| 2021-08-09 |  | | I am a new user and I put in my phone number, I then received an error message stating; "user not found", this is confusing because, I am trying to create a new account. Will you please help? |
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