MasterRemit
Send money to your loved ones with lower cost and competitive rates.
Total ratings
2.80
(Rating count:
166)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- easy setups
- fast and efficient money transfers
- low fees and competitive exchange rates
- good customer service in some experiences
- convenient and user-friendly app
Cons
- delays in transactions
- unresponsive customer support
- inconsistent service quality
- issues with app functionality
- sudden changes in terms and conditions
Most mentioned
- transaction delays
- customer service problems
- ease of use
- competitive fees and rates
- speed of transfers
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User reviews
Recent rating average:
3.40
All time rating average:
2.80
Upgrade to see all 27 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-26 |  | | easy setups, quick processing and hassle-free |
| 2025-01-13 |  | | I have been using Master Remit since 2021 with no issues, but my recent experience has been extremely disappointing. My transaction has been delayed for over 5 days, and the recipient has not received the money. Instead of resolving the issue, they asked me to resend documents I already provided. This unnecessary delay is unacceptable and has caused significant inconvenience. The lack of urgency and poor customer service have led me to lose trust in this service. I do not recommend it anymore |
| 2025-01-04 |  | | I made four transactions with MasterRemit between December 28-30, 2024, involving significant amounts. None have been processed to my account, causing severe business disruptions and financial stress. Their customer support is unresponsive, and their phone line is disconnected, showing complete disregard for customers. This app is unprofessional, inconsiderate, and unreliable. This has been an infuriating experience. I strongly advise against using this app. |
| 2025-01-03 |  | | Good company for sending money to Ethiopia, Kenya and Somali. |
| 2025-01-01 |  | | Money transfer is so late and hard to answering customer number and receiver still not getting his money |
| 2024-12-20 |  | | Excellent service fast delivery 👏 |
| 2024-11-25 |  | | Easy and cheaper. |
| 2024-11-18 |  | | Be mindful when joining thru their promotion rates as they have tendency to change their terms and condition in an instant without informing their customers. I also noticed that sudden changes to their fx are not in line with the movement of global fx rate. Just my personal point of view and experience with comparison with other remittance companies I used and am currently using. |
| 2024-09-26 |  | | I have been using Master Remit fot a long time to support family and friends, the satisfactory service and the exceptional responsiveness is statement to the level of professionalism Master Remit provides. Extremely happy with this service and highly recommend for everyone to use. |
| 2024-09-19 |  | | I recently had the opportunity to use MasterRemit to send money to myself whilst overseas in Kenya, and I must say the experience was quite smooth and efficient. The Speed of Transfer was instant. Overall, sending money to myself using MasterRemit was a positive experience. |
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