Reviews of GoPb
List of user reviews and ratings for GoPb
Total ratings
3.30
(Rating count:
1,597)Review summary
Pros
- User-friendly interface that is easy to navigate.
- Good initiative by the Punjab government to provide online services.
- Has potential for future improvements and additional features.
- App aims to consolidate various government services in one platform.
- Positive feedback on the intention behind the app and its governmental support.
Cons
- Frequent errors and bugs with the application process, leading to complaints not being submitted.
- Issues with OTP (One-Time Password) not being received, complicating the registration and login processes.
- Limited options in some forms, leading to issues like missing marital status for marriage certificate applications.
- Problems with file uploads and viewing complaint details properly in the app.
- Requires continual repetitions of registration without a proper login mechanism.
Most mentioned
- App crashes and errors occur during registration and complaint submissions.
- Difficulty in logging in or receiving necessary OTPs for access.
- Need for more file upload options to enhance complaint registration.
- Missing functionalities and forms lead to user frustration, particularly for crucial services like certificates.
- Overall need for enhancement and bug fixes before the app can be widely used effectively.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.50
All time rating average:
3.30
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-16 |  | | Application stopped working every time whenever tried to register a complaint. Some options are coming soon. So far bad experience |
| 2025-01-01 |  | | We really appreciate Punjab Gov. for making life of common public easier. With this beneficial app, it has a lot of potential to become multi-in-one app for most of provincial govt. services. Still missing features and functionality improvement required in order to progress. Hopeful for future updates. |
| 2024-11-29 |  | | What is purpose of lanucing the app when no one is able to register a complaint. The required fields like Name, districts drop down are not working. How someone compained? kindly resolve this issue PITB |
| 2024-10-21 |  | | Good initiative but still it needs improvement in uploading files, currently we can only upload a photo in case of s complaint while there should be option to upload more than 1 photo and videos and files upload option should be added as well. Also the complaint details are showing in only single column while it should be displayed on whole screen in the app. |
| 2024-10-12 |  | | when i click on submit application after completing all the required fields. it straight goes into the unsent reports. after clicking on send in unsent reports for thousand of times. it doesn't sent. ERROR ERROR ERROR .......----!!!! FULL OF ERRORS .....------!!!++ |
| 2024-09-25 |  | | I applyed domicile 7 days ago I have no any conformation its accept or not when i talk to help line number its not give me any information that is my experience its aa dull app kindly dont use it |
| 2024-09-14 |  | | I want to apply for my marriage certificate, but there's an issue with the form. For the bride's marital status, only three options are available: Unmarried, Widow, Divorced. I'm supposed to select 'Married', but it's not listed. What should I do now? I believe there's a mistake in the form; please check and resolve it. I am married, which is why I'm applying for this certificate. However, the 'Married' option is not available. I've also attached a picture of the three options." |
| 2024-08-21 |  | | It is excellent effort of government of Punjab. The interface of this app is very simple and anyone can easily understand it how to use. I request Punjab IT Team to make an application for government schools and government hospitals also. |
| 2024-07-19 |  | | Dear team I am happy to use go Punjab app, Pakistan is changing now. Its incredible due to PITB.My issue was that yesterday i applied for Domicile of my nephew from App. After successful registration i got PSID, but when re enter CNIC number the process of new registration start. How i see my profile and how i see the my current status about Domicile |
| 2024-07-15 |  | | During special login,it requires username . When I enter my name,it always shows incorrect username. Please resolve this issue |
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