The official Quezon City Local Government QCitizen mobile application.
Rating: 3.86
6 new ratings
(1,816)
Creation date: 2020-12-04
Email: qc*****@quezoncity.gov.ph
URLs: Website ,Privacy policy
Full description: See detailed description
Source: Google Play Store
Updated: a day ago
Ranking
User reviews
Pros
- Access to QC services without going to City Hall during the pandemic.
- Some users reported hassle-free approval of applications.
- Great initiative for adapting to modern technology.
Cons
- Frequent login issues, particularly with Facebook and email.
- Complicated and lengthy application process with frequent rejections.
- App is bug-ridden, with issues loading and submitting documents.
- Inability to process online payments despite claims of online transactions.
- Lack of feedback mechanism and support from the help desk.
Most mentioned
- Inability to log in through Facebook and email.
- Overly complicated processes leading to frustration.
- Issues with uploading documents and application status checks.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
User reviews
Unable to log in through Facebook for more than a year to date.
by
alfonso pacpaco, 2025-01-04
The QCitizen App is a complete mess. Instead of helping solo parents access the benefits we deserve, it adds more burdens. The process is overly complicated, requiring significant time and effort to complete the requirements, only to face rejection for unclear reasons. It’s frustrating and feels like a waste of time and energy. This app should be improved to be more user-friendly, transparent, and genuinely helpful for solo parents.
by
Clarissa S. Francisco (cksfm24), 2024-12-26
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