ORT On Demand

We make getting around easy and efficient.

ORT On Demand

ORT On Demand by Ozark Regional Transit Authority revolutionizes transportation in Northwest Arkansas, offering a simple, app-based ride-sharing service. Whether you’re in Rogers, Bentonville, or East Fayetteville, booking your ride is just a few taps away.

Key Features:

Immediate Service: Expect a driver within 30 minutes of your request.
Zero Fare: Enjoy completely free rides within designated city zones.
Sustainable Rides: Reduce congestion and CO2 emissions while sharing rides. With ORT On Demand, you not only save money but also help make your city greener. Don't hesitate to reach out at ORTOnDemand@ozark.org or call 479-756-5901 for inquiries.

Download

By:: Via Transportation Inc.
Downloads:: 10,574 50
Rating:: 3.37

(93)
Version:: 4.17.114 (Last updated: 2025-02-19)
Version code:: 13142
Creation date:: 2022-02-15
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_APP_BADGE
See more
Size:: 127.60M
Email:: OR*****@ozark.org
URLs:: Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 473,541 ▲ 1,292

User reviews

Pros

Free bus service is appreciated by users
Friendly drivers provide good experiences
Helps those without financial means for transportation
The app looks nice and is easy to use

Cons

Difficult to book rides due to limited availability of vehicles
Service area coverage is lacking, missing parts of cities
App frequently shows rides as full when they are not
Long wait times for rides, often exceeding one hour
Inaccurate ETAs and unreliable routing, causing missed appointments

Most mentioned

Limitations in ride availability and coverage area
Inconsistent app performance with frequent errors
Frustrating booking experience and long wait times
Praise for drivers despite issues with the app/service
Unreliable communication and customer service response

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

In the about section, you need to change the zero fare to what you actually charge now. I used to ride the ORT on demand in Bentonville but I have a very hard time getting the ORT bus because they say they are full when I try to book a ride and I am completely lost and don't understand the dedicated route AT ALL. I have tried to understand it but you need to realize that not everyone getting a ride actually knows Bentonville to know where the buses go.

Sher Parker, 2024-08-26

Now that you only have one on demand van, it is totally impossible to get a ride for disabled senior citizens like me, and I have to spend A fortune on Lyft cabs and your fixed route buses don't go where I need to go. Your call center is terrible, and beligerant. You should be ashamed of yourselves