Reviews of One Nevada
List of user reviews and ratings for One Nevada
Total ratings
4.49
(Rating count:
2,032)Review summary
Pros
- The app is capable of basic banking functions like checking balances and transferring money.
- Some users appreciate the new look and updated features upon initial use, such as quick loading times.
- The app has been stable for some users after initial bugs were ironed out.
Cons
- Frequent glitches leading to incorrect balance displays, causing user distrust.
- Navigation is cumbersome and unintuitive, often requiring excessive clicks to access basic features.
- Key functionalities like mobile deposit and card controls are now missing or inaccessible.
- The integration of credit card management into a browser instead of within the app is frustrating for users.
Most mentioned
- The updated version is seen as a downgrade compared to the previous iteration.
- Glitches and inaccuracies with balance information create distrust among users.
- Navigation issues make it hard for users to find essential features like bill pay or transaction history.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.50
All time rating average:
4.49
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-24 |  | | When it's working properly it's OK. But when it's not, it has glitches that turns everything into negative balances. Usually it will clear up and be fine within an hour or so. Even though we know we don't have a negative balance, it makes us nervous about how easy it can be messed up. We never had this problem before the app was changed. We love banking with one nevada, but it is disheartening to see how quickly and quite honestly frequently that it can appear something has gone horribly wrong |
| 2024-09-30 |  | | Good app, just very dated. Unable to use my back swipe to get out of the app. Seems a little tedious to navigate the app itself. It comes off as an old 2012 android. The app is capable of being more seamless, smooth, and fluid, but it's a bit stiff to use and cumbersome. Overall, its still decent and gets the job done. |
| 2024-04-10 |  | | The new version that came out last year is not good. The old version was much better! The mobile deposit doesn't even work anymore, it doesn't matter how many times I take a photo of the check it will not accept it, because it says I didn't capture the full image which I did! Dumping you out of the app to the browser to check your Visa account is absolutely ridiculous. If you're going to do something like this it should be seamless. Plus, the app won't allow you to close it after logging out. |
| 2024-02-08 |  | | I use to really like it, but they had this big update that took ages. Since then, I can't trust what it says I have in my account, and things tend to show up all at once in a cluster after days. I've had to call to deal with overdraft fees because of it. On top of that their credit payment for their card went off app, then back on to loans, just making it confusing and getting rude about it when I called. Their statements also have been a issue and feels.like they just missed a step. It's a mess |
| 2023-11-03 |  | | Frustrated because the card controls option doesn't show anywhere anymore among other useful features. Most of the options are useless to me, I wish there was an option to manually confirm purchases because I got overdrafted over $200 unknowingly (I had some subscriptions I forgot about and didnt know i was charged for until i checked my account), and I couldn't turn that off because both the app and website don't have card controls or anything of the like. Very disappointed with the update |
| 2023-10-08 |  | | After living with it for a while, I still absolutelyhate it. Back button does nothing. The whole app is unintuitive and constantly annoying to use. All credit card information is on a webpage outside the app. That's right, you have to leave your bank's app to use a key feature. Also paying your credit card is hidden in the loan menu. Garbage changes and it doesn't even come with biometric access. Slap the executive that okayed this. Junk it and start over at this point. Such a horrible app. |
| 2023-08-19 |  | | Contrary to the app description, it is not intuitive. There was no smooth transition in the way the old app functioned to this version. Searching through the different menus to find anything (i.e. Bill Pay) is cumbersome. Finding branch and ATM locations is also now made inconvenient by requiring users to log in. The surcharge-free ATMs search function is now a link to a website, instead of being part of the app itself. Not a good upgrade. |
| 2023-08-08 |  | | The app used to be much better. They added a nice feature just before the most recent update that put your account information and routing number in an easy to locate menu. Now the new app seems to be very limited to what you can see and do and the information it provides. Works fine for just banking and checking balance but not much else. Plus they removed the convenient access feature like using a pin to access the mobile app, so overall a step back for usability and ease of use. |
| 2023-07-29 |  | | So far I have only had a few issues with not being able to log due to server issues and other issues on the app side. Maybe two times where it was very important to pull up my account info and the app just wouldn't work. It was very frustrating but, I do understand that it isn't always a perfect app but I do like the newer look so far. |
| 2023-07-22 |  | | Not really sure how I feel about the new app. It's not easy to access for bill pay or to even edit a payment that is still pending to be paid. I tried to edit and it just gives you the payee to edit. Then I clicked on the pending payment after I searched and it looked like it edited it, but it just made a seperate payment. So I ended up having 2 different payments for one account and had to go in and delete 2nd. Nightmare!!!!!! Fix this please. |
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