Monroe Community CU
Monroe Community Credit Union Mobile
Total ratings
4.21
(Rating count:
75)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to use and navigate
- Friendly and professional staff
- Good banking app when it works
- Great rates
- Biometric login options (FACE ID, Finger Print ID)
Cons
- Frequent app downtime or maintenance
- Bill pay issues and third-party connectivity problems
- Need to change passwords frequently
- Poor fraud detection and security issues
- Inconsistent user experience
Most mentioned
- Ease of use
- App reliability and functionality
- Customer service experience
- Security concerns regarding login and fraud
- Long waits for app maintenance
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User reviews
Recent rating average:
4.50
All time rating average:
4.21
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | They've always been very fair and worked with me personally and professionally. I have been a member for about 25 years. |
| 2024-07-18 |  | | easy to use friendly person to work with |
| 2024-03-11 |  | | A lot better than it was. A solid app for managing your accounts. |
| 2023-12-06 |  | | It bugged. Can't open the app. |
| 2023-12-06 |  | | Is a good banking app when it works I can't log on right now don't know why |
| 2023-09-19 |  | | Makes banking online very simple and easy |
| 2023-08-24 |  | | very simple to use. And very clean. |
| 2022-12-08 |  | | Easy and convenient. |
| 2022-09-21 |  | | They could have better fraud detection department I've been ripped off several times |
| 2022-04-17 |  | | This is the best bank I've ever been to . I know I can trust them with my money. A couple of times I handed them too much money and they always gave it back to me. Trust and security. |
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