Reviews of Blue Ox Credit Union

List of user reviews and ratings for Blue Ox Credit Union

Total ratings

3.61 (Rating count: 111)

Review summary

Pros
  • User-friendly and easy to navigate
  • Offers good customer service and assistance
  • Convenient mobile banking features
  • Positive experiences with loan applications and account setup
Cons
  • Frequent crashing and app not opening
  • Issues with required updates that are not available
  • Problems with account lockouts and password resets
  • Concerns about security and fraudulent activities
Most mentioned
  • App crashing or not opening
  • Required updates creating access issues
  • Lockout problems and password issues
  • Good customer service
  • User-friendly interface
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Blue Ox Credit Union on Google Play Store
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User reviews

Recent rating average: 1.80
All time rating average: 3.61
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Rating filters

5 star
20% (4)
4 star
15% (3)
3 star
10% (2)
2 star
5% (1)
1 star
50% (10)
Date Author Rating Comment
2024-11-10
Tom Batterson
Apps that force users to update before use are terrible. Suggest an update sure, but required for use?
2024-10-20
Roy West
I can't seem to download the app it's self on to my phone , apparently I'm missing something ?!
2024-06-16
Sara Aguilar
I have this app on my phone 📱 but it doesn't show someone needs fix the bugs this please then I can change my star rating 😅
2023-12-10
Marites Herman
There all good and easy to get help , and always answer all the questiin and make some suggestion. And also easy to get a loan , thank you to all tellers have a good day and God bless.
2023-12-09
Brenda Jones
The app is normally great, very user friendly & easy to navigate, perfect for day-to-day money management. I don't know if there was a new update or something recently, but it's been crashing a lot the past week. I can't even get the app to open. Web browsers still work for the website, but the app isn't functioning.
2023-12-08
Joe Kinney
So the app won't open, even after restarting my phone. It's been working fine until today.
2023-12-07
Allen Dozier
Not a tightly secured financial Institution at all. At least twice a month there are several fraudulent activities on my Credit Union Account Debit Card. No one has access to my card. Not even my wife. Then they have the nerve to get angry with me about receiving too many reissued new debit card. I need to end this financial institution and get with a more secured financial institution. PERIOD!!!
2023-12-07
candy dingmon
As of this morning I had an update and sense then I can't even get the app to open
2023-12-06
Donna Sager
Can't access the app. It says there's a bug and I need to download an update. There is no update! It updated itself at 10:53 this morning!
2023-08-08
Jim Waggener
Today, I get a notice, that I can't log in, and must upgrade my app. Currently there is not an update for this app. Developers must do better.
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