MyAllianz MY
Manage your policies, claims and more - anytime, anywhere
Total ratings
2.40
(Rating count:
1,175)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to use
- All policies in one place
- Useful information provided
Cons
- Unable to receive OTP for account verification
- Difficulties in registering or logging in
- Claims process is frustrating and often fails due to app issues
- Poor customer service responses
- Unstable app with frequent crashes or errors during use
Most mentioned
- OTP issues and account verification problems
- Difficulties in logging in and registration
- Frustrations with policy claims and app functionality
- Frequent errors with connectivity and usability
- Poor customer service and lack of support for app issues
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User reviews
Recent rating average:
2.20
All time rating average:
2.40
Upgrade to see all 26 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-20 |  | | I have tried over and over to get the OTP for my account verification but it doesn't come through. Tried reinstalling the app and still no luck. Assistance needed please? |
| 2025-01-15 |  | | should create a search tool, easy for me to search for a specific matter. |
| 2024-12-31 |  | | Nice apps and easy to use |
| 2024-12-27 |  | | great App and very good đź‘Ť |
| 2024-12-24 |  | | I have tried everything under the sun to log in on the app, but it refuses to accept my user id. When I try the forgot user id/password option, it would only give Malaysian id types and phone prefixes. |
| 2024-12-03 |  | | we have to re-key again once push "back" button.. sometimes we want to chek and back.. but all gone..waste time. |
| 2024-11-18 |  | | The retrieve user ID.. won't works? Is the developer tested the sms function before release? The pw ok. For retrieve ID I tried whole day ady. Even waited 5 mins to click resend sms..also no receive sms |
| 2024-10-13 |  | | Unable to see my claim status after putting correct details. White screen without any single letter. |
| 2024-09-30 |  | | This is the worst app ever. I searched for nearby clinics, but it only showed ones over 20km away. Even when clinics were listed, I visited and found many weren’t actually partnered with Alliance. I ended up having to call each clinic to confirm if they accepted Alliance before going. The worst part? Most receptionists didn’t even know if they were part of the Alliance panel. |
| 2024-09-25 |  | | Useless app ever,I try to login and it's shows no record,ok it's fine,I try to register yet still showing same error... such a useless apps!!! |
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