Mobile Banking
Simple, Safe Banking anytime, anywhere
Total ratings
3.13
(Rating count:
4,993)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to check account and make transfers
- UI design is appreciated
- New features like QuickPay are convenient
Cons
- Frequent crashes and logging out
- Delayed transaction updates and issues with account history
- Problems with OTP and authentication processes
- Difficulty with international transactions and high fees
Most mentioned
- Crashes and stability issues
- Inconsistent transaction history updates
- Problems with authentication (OTP) and account login
- Need for improved features like quick access to balance and additional payment options
Upgrade to see all 21 reviews
User reviews
Recent rating average:
2.40
All time rating average:
3.13
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | Some people are saying bml is not good so many problems and scams, I don't know others but for me I can say OK. But I experience my card several times damaged I think that the reason is the chip iam putting my wallet backside so when I sit it will easly get flaterd |
| 2024-11-13 |  | | I will say this though. Why can't you share the bill slip without saving it to device first on iOS. Perfectly works on Android. Can share it right off the app. Just click share and boom. Why not make the update on iOS too? Would make things easier and quicker. |
| 2024-09-01 |  | | Hello, when I entered the OTP using authenticator app and tapped the send button then nothing happened so I tapped again but the amount was debited twice, this is the second time I face the same issue, please find and correct the error. |
| 2024-06-14 |  | | First of all, I keep getting logged out of the app. I can't even log in again. Secondly, i applied for a dollar account 7 days or so ago. Was told itwouldd get appeoved in 2 to 3 days time. Dont even know whats up with that anymore. Thirdly, very hard to reach bml via contact center. Overall bml and their app has been a huge disappointment. |
| 2024-06-14 |  | | Always crashing. And I'm not talking about maintenance.. always getting logged out from your own account if it's used from the primary device.. lot of problems in this app.. camt improve in updates.. I don't even know what they do improve on updates.. because all the previous problems just repeat and repeat. |
| 2023-05-09 |  | | Now App stopped working and someone said that app need to be updated. When I search the app on store it doesn't have an update. So how the hell I do update? When you release something make sure its available on all stores before you stop service on the existing one. I can't now use the app at all. |
| 2023-04-06 |  | | It would be nice if we could personally set the primary and secondary account. And also a way that we could easily update our phone number without having to visit one of your branch... Moreover, a credit score rating page / system would also be a nice addition I suppose |
| 2022-10-24 |  | | Updated my review based on current version. - Transfered dates not correct. Sometimes dates shown as 2 days earlier - Paid time not shown. Accurate paid/transfered date and time is very important for banking apps. - Deposited cheque status not shown. Cheque status could be listed upon deposite to ATM and update its status through approval process. - Transfered slip varification is not easy. Can include a QR code to scan and verify |
| 2021-11-29 |  | | Worst banking app ever made. You open app to see your account payment history and stuffs. But it's never updated. It never shows new transactions made. Always shows week old history. What's the point of even having this app on your phone. Just to take up space. It's not so much that app itself is bad, but BML is just worst when it comes to convenience. |
| 2021-09-27 |  | | good for domestic but not international..taking long time to process international transaction even cut off time mentioned by 11am will process on the same day, but didn't. also, the fees are one of the headache. I prefer MobilePay, very efficient. |
Upgrade to see all 21 reviews