Reviews of 모바일 관세청
List of user reviews and ratings for 모바일 관세청
Total ratings
1.84
(Rating count:
5,952)Review summary
Pros
- Works well on initial attempts for some users.
- Functionality could be useful for those fluent in Korean.
Cons
- No support for foreign languages, making it difficult for non-Korean speakers.
- Frequent requests for identity verification without providing options.
- Confusing interface with too many options.
- App demands various permissions that users find intrusive.
Most mentioned
- Lack of language options for foreigners.
- Difficult navigation and usability issues.
- Frustration with identity verification processes.
- Invasive permission requests.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.60
All time rating average:
1.84
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-18 |  | | I don't want to contact your team by phone or email. JUST DO YOUR JOB AND MAKE AN APP OR WEBSITE THAT WORKS. Utterly confusing app. Demands all sorts of permissions, but it's unusable. The website didn't work (error codes). Why is receiving a parcel so difficult? The sender completed a customs declaration and, why do they want this repeated? Complete waste of time. Emails and polite queries are ignored. |
| 2024-10-18 |  | | Pain in the a##!!! Trash app. Who the hell is your developer? I can do a much better job than him. 0 star! |
| 2024-04-24 |  | | Virtually useless unless you understand Korean. The app does not allow you to take screenshots for Google translate |
| 2024-04-22 |  | | Worked surprisingly well on the first try. No issues with identity verification and all that, but the menus and number of options are overwhelming at best, but par for the course in Korea. Learn Korean you losers. |
| 2024-04-04 |  | | Not worth your time to download if you are not fluent in Korean. The app seems to have no foreign language options, and it does not allow you to translate the screen to try and navigate it otherwise. Do not waste your time, and try to ask a person fluent in Korean to help you instead. |
| 2024-03-21 |  | | The app is incredibly painful to use as a foreigner. The fact that there is no support for foreign languages on an app that is focused on international goods is astonishingly short-sighted. And even worse, you cannot even take screenshots in the app to send to Papago for translation. The foreign user experience is horrendous. It should be, in my opinion, a point of shame for Korean Customs that this issue has been mentioned and begged for for years but never properly fixed. |
| 2023-08-30 |  | | such a waste of time trying to use this non sense apps that keep asking for identinfications without giving any options to do. |
| 2023-06-27 |  | | 쓰레기 앱 Trash app Keeps asking to verify identity without giving me an option to do so. Don't waste your time and go directly to a postal service office |
| 2023-06-15 |  | | This app is of no help. You do not have the option of choosing another language. So, how am I supposed to fill out the application. You have made it impossible to complete. |
| 2022-07-21 |  | | Where do you find a pccc number? It only comes in one language and I don't speak it so I guess my wish app is gone. You guys should put it in English or give the option. |
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