my 楽天モバイル

This is an app that allows customers who are subscribed to Rakuten's strongest plan to easily and conveniently check data communication and usage details, perform various procedures, and make inquiries.

my 楽天モバイル - Efficient Data Management

my 楽天モバイル is an Android app designed for Rakuten customers to conveniently check their data usage, confirm usage charges, and manage subscription details. With features like chat support, optional services management, and real-time data monitoring, this app streamlines the mobile experience while allowing users to perform various procedures directly from their smartphones.
Download
Install from Google Play Store

App stats

Downloads: 7,616,142
29.11K
32 new ratings
Version: 13.001.0040 (Last updated: 2025-03-12)
Version code: 62919691
Creation date: 2019-10-09
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_BACKGROUND_LOCATION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS
  • android.permission.CAMERA
  • android.permission.CHANGE_WIFI_STATE
    • See more
Size: 57.07M
Full description: See detailed description

Ranking

# 15,196
Other rankings
#9 in rakuten keyword 23

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Provides free phone-call service within Japan through Rakuten Link.
  • Useful to check remaining data balance.
  • Offers powerful mobile service in Japan.
Cons
  • Requires constant updates to use, which can be inconvenient especially in urgent situations.
  • App frequently has bugs, such as getting stuck on the splash screen.
  • Poor customer service and support, particularly for non-Japanese speakers.
Most mentioned
  • Inconvenience of mandatory app updates.
  • Issues with missed calls and poor connectivity.
  • Customer dissatisfaction with service and support.
User reviews
Rakuten mobile doesn't automatically make my monthly payment in these 2 months that wasting my time.
by dianlingga Wijaya, 2025-01-15
The home page is blank and I can't check my data.
by JAYMAC英会話, 2024-12-06
View all user reviews