楽天市場 - 楽天ポイントが貯まる日本最大級の通販アプリ
If you want to shop, go to Rakuten Market, an online shopping app! Over 360 million products! Earn Rakuten points when shopping online! Full of great coupons and sales! Hometown tax payment is easy with Rakuten
Total ratings
4.17
(Rating count:
379,790)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Quick and trusted service
- Nice selection of products
- Earn good points with purchases
- Useful search filters for comparing products among different sellers
- Convenient once familiar with the interface
Cons
- No English version of the app, which frustrates non-Japanese speakers
- Cluttered and confusing user interface
- Frequent login issues and account accessibility problems
- Poor customer service and complicated account support
- Cancellation of orders without clear explanations
Most mentioned
- Lack of English support
- Cluttered interface and user experience issues
- Frequent order cancellations
- Difficulties with account login and access
- Customer service dissatisfaction
Upgrade to see all 23 reviews
User reviews
Recent rating average:
2.60
All time rating average:
4.17
Upgrade to see all 23 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-03 |  | | My first time ordering was just suddenly got cancelled without any explanation. I used online debit card and its already deducted but still they cancelled my order. Sucks! |
| 2024-12-30 |  | | Rakuten is a great alternative to Amazon, considering their political connections. |
| 2024-12-14 |  | | quick trusted service |
| 2024-10-08 |  | | Change this app language Japanese to English |
| 2024-10-08 |  | | nice and quality products. Will earn good points as well. |
| 2024-09-16 |  | | Signed up and downloaded the app. My first 2 purchases were cancelled without explanation. |
| 2024-08-31 |  | | Useless app .... once you bought something mistakenly you cant cancel it by your self ... you have to contact the seller ... |
| 2024-08-21 |  | | It is so disappointing that it doenst have an English version, everything is in Japanese, it is so fruatrating to ever translate everything and crawl your way up to payment. |
| 2024-07-10 |  | | Cannot login to my account via this app, only can login by browser. |
| 2024-04-08 |  | | Many different stores have shipping on this app and the search filters are very useful. You can easily compare the same product from different providers, including discount points etc |
Upgrade to see all 23 reviews