FinTech Trading Platform from Japan
Total ratings
3.15
(Rating count:
2,470)
Review summary
Pros
- User-friendly interface
- Covers basic needs for stock trading
- Good potential if performance issues are fixed
Cons
- Extremely slow load and response times
- Frequent crashes during peak trading hours
- Inaccurate data and execution issues
- Poor customer service
- Complex and poorly designed user interface
Most mentioned
- Slow performance and lagging issues
- Inability to execute trades in a timely manner
- Crashes during peak trading times
- Inconsistent data accuracy
- Connectivity problems and app failures
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User reviews
Recent rating average:
1.90
All time rating average:
3.15
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-15 | 2021 Poor interface and function incomplete. 202501 Still compare laptop web version lots missing. Please improve | ||
2024-11-30 | Hey, my Holding Stock Qty Details show nothing, only the Stock's name and column header. In fact it's been like this this whole year, just that I think we're in December already, it's time to leave a review. Using different devices same thing. | ||
2024-11-06 | Do better. Show others that you can be the best in class. I really liked the app, however I believe the app can be better as in simplifying the access to portfolio, accounts and an easy facilitation of buying and selling GUI. | ||
2023-05-16 | Super slow, take at least 30s to load on every command, even at off-peak hours. Normally would take at least 3 minutes to place an order, imagine at peak hours? Already been giving months to see any improvement, not at all, other than lot of downtime and upgrade notices. Such a nightmare using this app. | ||
2022-04-11 | Slow. Hard to see. Insufficient info. Useless graphs. Not user friendly. Inaccurate timing and pricing. And just bad, overall. Would give half star if got option. And now keep saying new update available. And keep asking do you want to download, but not downloading anything and cannot open the app. How am i supposed to trade the stocks i have inside???🤔😒😖 | ||
2022-04-11 | You should improve the speed. Pls allow more functions on mobile apps such as stop lost sell etc. Pls fix the bugs of the Previous View function, it always stuck and cannot exit or have to do many attempts to exit. The text and background display color are poorly choose, its difficult to see the text. | ||
2021-05-31 | Have bug. My order has been matched but didn't be executed. The status also very delaying. That's worst! The website version also lagging. I keep check on both android & website, my order still remain, however Trading View shown already reach the price I aim on. That's terrible! | ||
2021-03-24 | Prices change in a flash. Split seconds matter when buying and selling. I have good internet, a good computer when trading through rakuten on desktop but this app for phone in itself is slow. I have lost money because of how slow this app responded. This is not funny. | ||
2020-11-26 | Not iSpeed at all. Is iSlow. User interface so complicated and messy. Then, multiple login to buy a stock. By the time I search where is my order and stocks, where is the buy button, the price has changed. Making me feel that just an app to check charts. Not to do transaction to avoid error and searching time | ||
2020-11-13 | I've heard alot of bad reviews regarding the app, "lags during peak hours", "not suitable for active trading", but this is the first time i've seen this happening. For 48 hours, I have been unable to login and even refresh my watchlist! 48 HOURS! If your server cant accommodate the amount of users, please upgrade before you start advertising again. Till this exact moment I cant login at all either via this app or even my computer. I need a solution. Thanks. |
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