List of user reviews and ratings for Vijetha Live - Online Grocery
Total ratings
4.45
(Rating count:
3,851)
Review summary
Pros
- Delivery is generally on time
- Quality of some products is good
- Decent and polite delivery staff
Cons
- Poor customer service and support
- Inaccurate product availability leading to cancellations
- Refund processes are delayed or not completed
- Payment issues and app technical problems
Most mentioned
- Inaccurate product availability
- Poor customer service and difficulty in getting refunds
- Technical issues with the app including OTP problems and order placements
- Frequent cancellation of items without prior notice
- Delivery inconsistencies and issues with quality of delivered items
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.70
All time rating average:
4.45
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-02 | This app does not update it's product price and availability properly. If we order in this app. The person from the store will call you and ask u to pay more by sending QR Code or will cancel the product. The store people also doesn't know how to speak with customers. Feeling not Good booking with Vijetha app...Better to book with bb or zepto or other apps. | ||
2024-12-29 | Worst app and customer service. They have no tracking system for complaints. For refunds or failed payments, you need to call them repeatedly, but they always give the same response: due to a technical issue, your refund is pending; their team has been informed; your refund has been initiated, and you will receive it by the end of the day. Every call yields the same answer, not a solution. So install and use this app | ||
2024-12-15 | Unable to submit any orders today. Getting 'missed preferred date' error when trying to place order | ||
2024-11-11 | App was super than jiomart the app was superb and quality of app is maintained good | ||
2024-11-02 | Pathetic service. Most of times items are not available but in the it will show as available. After cancel, the refund amount also not processed. I do not recommend this app to anyone. | ||
2024-10-29 | Always getting error saying preferred date is nedded- but no option to select date | ||
2024-10-20 | Order ID 123829, When I order vegetables from this app everything is fine but they delivered brown mushrooms I asked for replacement and dropped mail after a long time they responded over mail that they delivered button mushrooms in good condition and replacement or refund is not possible, if brown mushrooms were the good condition then you should have used the same image in app as well why you used white mushrooms image for marketing? it's completely misleading customers. | ||
2024-10-15 | Whenever we order items and cerain items among them are not available they call and inform that the related amount will be refunded online but nothing happens. On the contrary if there is an extra amount to be paid they instantly ask you to pay by sending a link. This has happened with me practically hence I am sharing the issue. Hope they rectify this issue of missing out on refunds else we lose faith in their functioning. BB atleast credits amt to wallet atleast. | ||
2024-09-19 | Don't order from it after placing order they will call and say items are not available if we ask them to cancel and also if we try to cancel it won't happen and I placed order on 13th and called customer care thrice they will say within EOD your refund will initiate but still nothing they are doing.. it's a time waste app and they are useless | ||
2024-09-03 | Bad experience. Slots not showing, OTP not received to Mail. It always shows misspreffered date while placing the order. |
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