PSPCL Consumer Services

Name: PSPCL Consumer Services
Rating: 3.9310346 (8664 reviews)
Author: PSPCL Mobile Apps

Consumer Services on Mobile for consumers of Punjab State Power Corporation Ltd

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"PSPCL Consumer Services" is a mobile app designed for consumers of Punjab State Power Corporation Ltd, enabling users to register complaints, pay electricity bills, and track the status of requests in real-time. The app offers features such as viewing supply status, managing billing concerns, and provides support via SMS verification. It is specifically tailored for users within India, requiring an active Indian mobile number for functionality. Suggestions for improvements and support can be communicated via email.

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By:: PSPCL Mobile Apps
Downloads:: 2,560,248 18.90K
Rating:: 3.93
(8,664) 0.04
Version:: 2.8.1 (Last updated: 2024-09-17)
Version code:: 100115
Creation date:: 2020-12-09
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_APP_BADGE
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.SCHEDULE_EXACT_ALARM
android.permission.WAKE_LOCK
See more
Size:: 9.94M
Email:: 19*****@pspcl.in
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 13 hours ago

Ranking

# 33,980 ▲ 170

User reviews

Pros

User-friendly interface, making it easy to navigate the app.
Provides updates on units consumed and allows users to view or pay bills directly through the app.
Ability to register complaints, even if the effectiveness is questioned.

Cons

Frequent server errors prevent users from generating verification codes and submitting complaints.
In many cases, complaints are marked as resolved without any resolution or action taken.
Power supply status is often inaccurately reported, causing confusion during outages.

Most mentioned

App often fails to register complaints effectively and marks them as resolved without follow-up.
Users experience server issues and frequent app crashes, especially during power cuts.
Inadequate response from customer service and 1912 helpline makes it difficult to get help.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Unable to Generate Verification Code! Try again, Mobile Verification Failed from Server. Please double check your Internet connection and mobile number then retry! This app is not working, same problem is happening every time.

SANDEEP SINGH, 2025-01-22

App is good and easy to use, but too many electricity cut daily in my area due to old wiring and transformers. Please improve infrastructure in my area. Often Light not comes on given times.