foodora: food delivered
Order your favorite take away from your local favorites online. Quick and Easy
Total ratings
2.86
(Rating count:
7,204)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- App works well for ordering food without fuss.
- Most restaurants deliver food as expected.
- User interface is easy to use despite some bugs.
Cons
- Frequent delays in food delivery.
- Cold and soggy food upon arrival.
- Excessive notifications that are annoying.
- Poor customer service and support.
- App lacks features like map integration for nearby restaurants.
Most mentioned
- Delays in food delivery.
- Food arriving cold or soggy.
- Excessive notifications and spam.
- Poor customer service experience.
- Issues with applying discounts and vouchers.
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User reviews
Recent rating average:
2.10
All time rating average:
2.86
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-05-20 |  | | AVOID !!! Ordered through foodora many times in the past. But the last three orders I've made have been delayed for over an hour. They apologize and then send you a voucher for 35kr. Even though the food may arrive cold. No refund if you need to reorder food. Today I ordered and waited an hour, was told by an agent that the food would be with us in 30 minutes. Only for the order to be cancelled 30 minutes later, with nowhere else to get food. The agent closed the chat. Horrible service. |
| 2024-04-19 |  | | Food always arrives cold and soggy, and they use all the same anti-consumer tactics something like Uber Eats and Door Dash uses. The sole purpose of the app is to get as much money from your pocket as possible... I wouldn't be surprised if they launch a subscription service soon, that includes all the features that were default in the beginning... Disgraceful company, DO NOT download this app! |
| 2023-10-29 |  | | Garbage app- the first time I ordered food I waited for 45 minutes and then it was just cancelled with no explanation after waiting that long of a time!! |
| 2023-10-01 |  | | the food I ordered was what I expected out of a take out meal. The soya had a strong flavor, and the vegetables and meat complimented the sauce pretty well. |
| 2023-07-21 |  | | The app itself works fine but they send you 3-5 ad notifications per day and it's quite annoying. |
| 2023-04-28 |  | | New customer voucher couldn't be applied as the address I live in apparently is not covered by Foodora. Meanwhile half my family has the same adress just fine and furthermore it works on their webpage. Lastly this has more to do with the service but first order was over an hour late. !!! |
| 2023-01-10 |  | | Horrible experience and worse customer service. The discount promoted for new customers was not applied and they tried to justify why they cannot give it.Would not recommend.Go to the competition. |
| 2022-11-17 |  | | UI needs work; add search by restaurant ratings, distance, free delivery, open now, etc. Make it so we can call the restaurant directly if there are any problems or app isn't working properly. This app should have all the features we are used to with Hungry and Just Eat if you want to replace them, or you'll get bad ratings. |
| 2022-10-28 |  | | The Hungry app was much better in terms of the technical aspect (not easy to navigate the foodora app) and also the fact that you had the option of deleting the carrier bag from the order. It's greedy to make a bag purchase mandatory! Also you can't call the customer service anymore, so you have to spend more time on explaining things in text. Please bring back the option of calling. It's much more convenient and practical. |
| 2022-08-27 |  | | Awesome app with one flaw... If you could enable repeat order or buy again it would be lovely for people like me and my husband who makes a special order and the restaurant/cafe nails it... And we we want to repeat the orders, we can just click on repeat order... Instead of going through the whole menu from the restaurant/cafe... Just a thought... Im sure many people would appreciate this function... |
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