SMA Remote

SMA Remote: Augmented Reality Support Platform

SMA Remote revolutionizes technical support with augmented reality workflows, allowing structured step-by-step instructions without the need for direct contact with experts. Ideal for recurring processes, it enhances self-service in customer support by integrating documentation into the workflow. For unforeseen incidents, technicians can connect remotely with colleagues, leveraging AR interactions for collaborative problem-solving.

The app features full-HD multi-user video calls, documentation tools for remote cases, integrated chat translation, and a navigation mode to guide on-site personnel. Guest users can join effortlessly without app installation, while asset management capabilities streamline coordination of machines, experts, and processes. Experience heightened operational efficiency and reduced travel costs with SMA Remote.