hvv switch – Mobility Hamburg

Name: hvv switch – Mobility Hamburg
Rating: 3.7659574 (4407 reviews)
Author: Hamburger HOCHBAHN AG

7 providers. One app: public transport, timetable, e-scooter, ride & car sharing

"hvv switch – Mobility Hamburg" is an all-in-one mobility app that integrates public transport, car sharing, shuttle services, and e-scooters from seven providers. Buy tickets for buses, trains, and ferries, rent cars from brands like Free2move and SIXT, book MOIA shuttles, or explore the city flexibly with Voi e-scooters. With features like smart ticketing and timetable planning, hvv switch offers effortless urban mobility, making it easy to navigate Hamburg.

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By: Hamburger HOCHBAHN AG

Downloads: 871,695

5.44K

Rating: 3.77

(4,407)

0.03

Version: 1.27.0 (Last updated: 2025-03-20)

Version code: 357

Creation date: 2020-03-12

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_BLUETOOTH_ADMIN
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.ACTIVITY_RECOGNITION
android.permission.BLUETOOTH_ADMIN
android.permission.BLUETOOTH_CONNECT

Size: 92.87M

Email: in*****@hvv-switch.de

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 19 hours ago

Ranking

# 65,476 ▲ 141

Other rankings

#9 in switch keyword 22 ▲

User reviews

Pros

Fast and convenient for transport planning
Good user interface design
Supports multiple payment options including credit card and PayPal
Indispensable for locals and travelers in Hamburg
Allows for easy navigation and trip planning

Cons

Issues with double charging, particularly with Deutschland Ticket
Problems with adding payment methods and lack of customer service
Difficulty in accessing ticket information for journeys
No journey search functionality included in the app
Frequent bugs and unresponsiveness leading to user fines

Most mentioned

Double charging problems
Inability to add payment methods
No journey search feature
Lack of ticket information and clarity
User interface issues despite good design

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Very convenient, I used it during my trip in Hamburg. It supports the passengers to plan trips and make payments totally on the APP, saves drivers' time and diverts passengers from queuing inside the stations. Have all kinds of packages and subscriptions that you can choose, friendly to foreigners and travellers, applicable to most public transportations. Supports credit card and PayPal payments. Other areas can definitely consider learning and adding functions to suit their local needs.

Michelle Wang, 2024-11-03

Please please if you use Deutschland Ticket don't use this app. They double charge! I have been double charged 3 times. And if you don't have usually have a surplus or the account you pay with isn't your primary account it means you get a fine and end up paying €109 for it.