hvv switch – Mobility Hamburg

7 providers. One app: public transport, timetable, e-scooter, ride & car sharing
"hvv switch – Mobility Hamburg" is an all-in-one mobility app that integrates public transport, car sharing, shuttle services, and e-scooters from seven providers. Buy tickets for buses, trains, and ferries, rent cars from brands like Free2move and SIXT, book MOIA shuttles, or explore the city flexibly with Voi e-scooters. With features like smart ticketing and timetable planning, hvv switch offers effortless urban mobility, making it easy to navigate Hamburg.
Downloads: 871,695
5.44K
Version: 1.27.0 (Last updated: 2025-03-20)
Version code: 357
Creation date: 2020-03-12
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_BLUETOOTH_ADMIN
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.ACTIVITY_RECOGNITION
  • android.permission.BLUETOOTH_ADMIN
  • android.permission.BLUETOOTH_CONNECT
  • See more
Size: 92.87M
Full description: See detailed description
Updated: 19 hours ago

User reviews

Pros
  • Fast and convenient for transport planning
  • Good user interface design
  • Supports multiple payment options including credit card and PayPal
  • Indispensable for locals and travelers in Hamburg
  • Allows for easy navigation and trip planning
Cons
  • Issues with double charging, particularly with Deutschland Ticket
  • Problems with adding payment methods and lack of customer service
  • Difficulty in accessing ticket information for journeys
  • No journey search functionality included in the app
  • Frequent bugs and unresponsiveness leading to user fines
Most mentioned
  • Double charging problems
  • Inability to add payment methods
  • No journey search feature
  • Lack of ticket information and clarity
  • User interface issues despite good design
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
Very convenient, I used it during my trip in Hamburg. It supports the passengers to plan trips and make payments totally on the APP, saves drivers' time and diverts passengers from queuing inside the stations. Have all kinds of packages and subscriptions that you can choose, friendly to foreigners and travellers, applicable to most public transportations. Supports credit card and PayPal payments. Other areas can definitely consider learning and adding functions to suit their local needs.
by Michelle Wang, 2024-11-03

Please please if you use Deutschland Ticket don't use this app. They double charge! I have been double charged 3 times. And if you don't have usually have a surplus or the account you pay with isn't your primary account it means you get a fine and end up paying €109 for it.
by Kinyua Michere, 2024-10-12
View all user reviews

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