List of user reviews and ratings for Deutschlandticket App
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User reviews
Recent rating average:
1.30
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Date | Author | Rating | Comment |
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2024-10-21 | Options to make the text/GUI smaller, please 🙏 It just got huge all of a sudden despite me not changing font size outside of the app at all. 21 Oct. 24 | ||
2024-08-12 | Can't add my debit card as a payment method. After I enter the data the page reload but my card isn't among my payment methods | ||
2024-07-07 | The app blocked my subscription because a payment failed. There was no push/sms notification, only email. I didn't notice that my subscription was cancelled until i was on a train. I have now added a new card, but the subscription has not renewed (as their email said it would). I've responded to their email to let them know. Will update this review if they resolve it. | ||
2024-05-31 | Downloaded this app because they said Paypal could be used. I am unable to even select the paypal option, only debit is available. | ||
2024-05-24 | I only needed the ticket for 27th until end of month, and sudently I was charged for two months ticket for 49+49 euro without any notification showing the amount to be paid before paying and no indication about the minimum number of months to be paid during the process, this is actually a scam, only after you are charged you'll know that, or you should go read the website before to discover it, the lack of clarity is perfectly designed to legally scam you as a client! Last time buying it! | ||
2024-05-17 | Suddenly the option to buy for others is gone, which made me accidentally buy a second ticket for myself and not other person | ||
2024-01-04 | The app seems fine, but it apparently doesnt accept debit cards, even though it says "debit/credit card" in the payment methods. | ||
2023-08-20 | My app log outed automatically today. I am not able to login and also the "forgot password" option is not working and does not email me anything. Any body can help me? | ||
2023-08-07 | Impossible to add your phisical card to the app. Useless. | ||
2023-08-06 | The app logged me out without ever notifying me and when the ticket checker came by I wasn't able to show him my ticket. Thanks for literally nothing. |
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