MyDEMCO
Member Service at Your Fingertips
Total ratings
4.26
(Rating count:
120)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to pay bills quickly
- Good customer service and support from Demco staff
- User-friendly interface for bill payments
- Good reminders feature
- Quick outage reporting
Cons
- Login issues preventing access to the app
- Missing features compared to the old DEMCO app
- Inability to check daily usage
- Lack of notifications for outages
- Difficulties with registering or setting up new accounts
Most mentioned
- Login issues
- Missing functionality compared to the old app
- Easy bill payment
- Absence of daily usage tracking
- Need for better outage notifications
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User reviews
Recent rating average:
3.70
All time rating average:
4.26
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-14 |  | | has good reminders |
| 2024-09-17 |  | | Call customer service for disconnect and they told me to go to app to do it, but feature literally doesn't exist on app anymore. Nothing loads except bill pay, complete waste of time. A fifth grader could make something more functional. |
| 2023-12-18 |  | | Was great when I could log in... I guess I'll set it up again when think about it with my account information handy |
| 2023-12-08 |  | | Pay your bill in seconds and if you want to switch to levelized billing you can do it right in the app. Also you can see your bill as soon as it comes out. |
| 2023-10-19 |  | | Nothing bad, first time using them and I'm not having any problems. |
| 2023-09-12 |  | | The young men who work for Demco are so nice and helpful. They always have time to talk and answer any questions. |
| 2023-06-20 |  | | When Demco change to My Demco I changed the app. It's a very easy app to use to pay you bill with A must have. And I've never had any problems with the app. |
| 2023-06-05 |  | | I like that they give me electricity and maintain it plus if the lights go out they are quick to get them back on. Even after Ida they worked their rumps off. |
| 2022-11-19 |  | | Great app for paying your demco bill. |
| 2022-10-27 |  | | The company has done me a large disservice and the app has not assisted in helping me. |
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