Zalo
Fast. Stable. Private.
Total ratings
3.65
(Rating count:
2,329,406)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
Cons
- Inconsistent and problematic verification process, often requiring international calls instead of SMS codes, leading to frustration and inability to create accounts or log in.
- Frequent account disabling without clear reasons, requiring repetitive verification which affects user accessibility and experience.
- Buggy performance with issues in playing voice messages, app consuming excessive battery, and issues with audio settings ignoring volume controls.
- Cluttered interface filled with unnecessary features like stickers and ads, which detracts from the primary messaging function of the app.
- Missing essential features like in-app translation that are available in other platforms, along with limitations on multi-device usage and data storage on devices.
Most mentioned
- Failed registration and verification issues, particularly regarding SMS codes and account disabling.
- Poor customer service with no effective solutions provided for serious account issues.
- App performance issues including slow speeds, excessive battery drain, and problems with audio during calls and messages.
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User reviews
Recent rating average:
1.80
All time rating average:
3.65
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-22 |  | | I'm unable to sign up. It asks to send a text to a certain number, I've done it twice already, it says "Code not received". Then a few minutes later: "Your code has expired". Spent $2 on nothing. If you only support certain countries, SAY SO. Don't make people waste their money and time. |
| 2025-01-21 |  | | Please add in-app translation for the android Zalo. I used to have an iPhone and there's such a feature on iOS. It was extremely useful. |
| 2025-01-21 |  | | If you play a voice message, is sounds from the earpiece (so quiet), but if you put the phone to your ear, it switches to speakerphone (so loud). If you pull away, it switches back to earpiece (too quiet). Zalo ignores volume settings. If you connect BT headphones, it's silent while playing and you can't hear it on any speaker or headset. I think the devs must use WhatsApp so they have no idea how bad they failed |
| 2025-01-19 |  | | Terrible user experience with emoticon on individual messages. When you mistakenly tap an emoticon you have to cancel it then tap the one you want again. Tapping another emoticon won't cancel the previous one(s). That's super irritating!!!! Also, why can't I edit my sent messages without having to recall the messages???!!!! |
| 2025-01-18 |  | | Tryed to set up login on my PC and now my account is disabled on my cellphone. They want me to verify with my ID but it doesn't read US ID. All other verification like passwords and phone numbers is good. Now I can't contact people in Vietnam. Please fix or tell me how I can fix this. Will change rating if issues is resolved. |
| 2025-01-18 |  | | I'll give the app FIVE stars if it could embed translation of Vietnamese to other languages, preferably English, in app, I don't understand why this feature is available on iOS but not in Android? Also if i could have Zalo running simultaneously and logged in on different devices at the same time, it'll be great! |
| 2025-01-11 |  | | ....Other apps send the code thru sms, why can't Zalo send the code thru sms. Hi Zalo, it's been more than a week now, of trying persistently, from India m not able to send the SMS to zalo, please be kind enough to send me the code for verification, like whatsaap, and other apps send to their chat customers.... |
| 2025-01-02 |  | | I installed this app to be able to chat with friends in asia, but at the verification stage, it wants me to call a hotline, there is no way to receive the code by sms or them calling you, like whatsapp or telegram. I am not going to call a long distance international number just to get a code... |
| 2024-12-29 |  | | Zalo used to be reliable, but now it's slow, buggy, and a battery drain. Pictures and videos often take a long time to send because IT NEED COMPRESS TO POTATO QUALITY The app consumes excessive resources, making your phone sluggish. The interface is cluttered with unnecessary features like stickers and low-quality video calls. Multi-device support is limited, and there's NO auto message sync. Ads constantly pops up. It’s become more of a bloatware marketing tool than a functional messaging app. |
| 2024-12-27 |  | | Message can't start a new line. I am so confused why on the computer end it is feasible and the developer cut it on the mobile phone app. Ridiculous. |
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