Reviews of Zepto Cafe
List of user reviews and ratings for Zepto Cafe
Total ratings
4.18
(Rating count:
13,011)Review summary
Pros
- Good food quality when available, as noted by a few users for specific items like the chicken puff and garlic bread.
- Quick delivery for some orders, with a couple of mentions reporting food delivered in 5 minutes.
Cons
- Frequent unavailability of food items, with many users stating the cafe is always 'temporarily unavailable'.
- Poor customer support, with numerous complaints about issues not being resolved and lack of communication.
- Inconsistent delivery times, with claims that promised ten-minute deliveries often taking much longer or orders not being delivered at all.
Most mentioned
- Cafe shows as temporarily unavailable regardless of time.
- Poor customer support and unresolved issues with orders.
- Food items often out of stock or not listed in the app.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.20
All time rating average:
4.18
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-28 |  | | This app has been annoying me a lot, the cafe for me always shows unavailable to me no matter what time, but still notifes me to buy from it. Please fix this |
| 2025-01-27 |  | | Non existent customer support, horribly late deliveries. Payments via Amazon pay doesn't go through, issue remains unsolved from a long time. |
| 2025-01-25 |  | | Always temporarily unavailable but the other zepto app is delivering things on time. Either make things available or state that you do not service to this location. |
| 2025-01-23 |  | | It's written Zepto Cafe that's why I downloaded it to eat something from cafe if you have good quality of good delivery partners and all but whenever I open this app it says seems like cafe's are resting so untill then try some things that's what you know your zepto app other things like accesories , fruits and vegetables and xyz. If I want to purchase this things I would have buy it from your zepto app why I would download your Zepto Cafe. Ridiculous waste of time. |
| 2025-01-20 |  | | Worst experience..They assure 10min delivery but it got delayed by 1hour then without delivering the order is showed order delivered..Don't use this app please |
| 2025-01-20 |  | | I ordered something the first time it was good hot and tasty but y is the food always unavailable...... Like always out off stock.....I search for anything except for coffe and plain maggie everything is out of stock y?... |
| 2025-01-19 |  | | It doesn't show any menu item it always shows the cafe is closed explore grocery items i am so frustrated with this application |
| 2025-01-18 |  | | Worst Service ever, even they promise to deliver food in 5-10mins but Zepto can't ever deliver anything in that time frame, Now they're promising that they'll deliver stale and frozen food in 10mins but in my first order itself they took more 30mins, infact I had to cancel the order ultimately still they deducted money and never delivered the order, and the audacity of customer support that they closed the case giving partial refund and saying my order was delivered which was not delivered. |
| 2025-01-18 |  | | Food items are never available on app, everytime I tried it always says, temporary unavailable. Not a working app, it's better to delete it to save space |
| 2025-01-14 |  | | I placed the order for the first time, one item is missing and they are refusing to do anything about it... First and the last time ordering from you. My mistake to use your app instead of Swiggy. Much, much, much 1000 times better customer service. Really really sorry to use your app ever |
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