List of user reviews and ratings for ZMoney Agent
Total ratings
4.14
(Rating count:
744)
Review summary
Pros
- User-friendly interface that provides a smooth experience for activities
- Originally a good app with positive feedback before recent updates
- Validates customer data effectively using BVN information
- Easy to carry out basic transactions
- App works without major network issues for some users
Cons
- Recent updates have introduced several bugs and issues
- Inability to complete card issuance and various banking functionalities
- No access to transaction history or check balance features for many users
- Limits on transfer amounts and withdrawal functionality
- Poor customer service with unresponsive support
Most mentioned
- Issues with app functionality after recent updates
- Limitations on agent card transactions, including withdrawal caps
- Difficulty in issuing new cards and error messages
- Absence of transaction history and balance checking
- Frustration with Zenith bank network affecting app performance
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
Upgrade to see all 22 reviews
User reviews
Recent rating average:
2.80
All time rating average:
4.14
Upgrade to see all 22 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2025-01-20 | Amazing, outstanding and a really great app. It's give easy experience for your activities | ||
2025-01-09 | This app was very good before at the year 2020, But now dis app is very bad and not have a good function 1. The agent card can't withdraw more than 100,000. 2. The agent card can't do mobile app & used for transfer. 3. The app can't complain to d bank when costumer is been debited for reverse. 4. The open account if the costumer has zenith account already. 5. The agent app can't check for network from other bank. 6. The app is not uploading the costumer picture and signature when opening account | ||
2024-10-01 | The app is all good and works fine, but not all banks can find Zenith Easy wallet as an option when they are searching for the advice details. Can something be done about this please. Many people can buy fund my wallet because of this. I have to tell them to send it to my zenith core account | ||
2024-08-22 | The app has a bug that does not let you transfer more than 4 digits amount, and it's frustrating when you don't have the machine with you and you want to make a quick and urgent transfer. Please get this fixed it doesn't look good. | ||
2023-08-21 | 1. I love the app be this new cardless withdrawal is not good compare to the old from the old app, 2. if you people will look into the agent default card pin network issue it's will be very helpful 3. restore the ussd default pin retriever *966*60# and if possible including an option where agents will be viewing the issuer card network to show the level of network and how fast the default pin will drop 4. Agents cards not registering ussd transfer 5. Agent cards not registering mobile app | ||
2022-07-28 | Good day, It have been an awesome experience using this app until the recent update. Kindly assist work on the card issuance component to make it effective as we cannot issue cards to customers at the moment. It shows "invalid address line 1" or "invalid address line 2" errors. | ||
2021-10-19 | The app is OK but I can't see my account balance on the app. I have tried deleting it and re-installing it but it's still not showing my account balance | ||
2021-09-30 | Good app. Unfortunately, I uploaded and some of the icons disappeared. These are tools that enable operations like issuance of ATM cards. A correction is very important as working in the field and issuing cards to new account holders who already have BVN is very important to us as agents. With my best regards. | ||
2021-09-10 | Ever since I downloaded this app, I've never been able to use it. Always showing error. Yet they said I have to use the app before I get the POS machine. How will I do that when the app is not working. The email I sent has not even been responded to. I've been carrying out transactions via direct transfers and yet I'm still yet to receive the POS machine. Kindly do something about it. | ||
2021-06-27 | Your new update is good, but it'd be better if you guys add an option for customers to check their account balance with their debit cards. This business is now a competition, and we must meet up with the new demands. Please you guys should look into this |
Upgrade to see all 22 reviews