Reviews of adb Mobile Banking
List of user reviews and ratings for adb Mobile Banking
Total ratings
3.08
(Rating count:
1,615)Review summary
Pros
- User-friendly interface
- Recent updates have added new features like QR scan payments and account name confirmation before sending money
- Ability to view account balances and transfer to prepaid cards
- Seamless user experience noted by some users in terms of navigation
- New features appreciated for their addition to existing functionalities
Cons
- Frequent failures in transactions leading to charge deductions without completion
- Slow or non-existent OTP delivery causing access issues
- Recent updates have complicated the user experience, causing account access issues
- Fingerprint and auto sign-in features have been removed or are malfunctioning
- Lack of clear communication from support regarding technical issues
Most mentioned
- Updates causing more problems than they solve
- Transaction failures and not receiving OTPs
- Issues with security features and account accessibility
- Deductions for failed transactions without refunds
- App performance slow and frustrating
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.70
All time rating average:
3.08
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | The app is good and very user-friendly. However, it now allows users to enable both fingerprint sign-in and phone password sign-in simultaneously. While this seems like a useful feature, it could pose a security risk. Many people share their phone passwords with friends or family, so combining it with the fingerprint sign-in option for banking apps is not ideal. Please consider revising this feature to enhance security. |
| 2024-11-13 |  | | My experience so far has been good. it can be better if the next update adds an investment option to unable users make Fixed Deposits without necessarily going to the bank. |
| 2024-10-31 |  | | Very poor service from the day I sign up on this App, I haven't get access to my Acc number and my balance |
| 2024-10-27 |  | | Very bad experience, I'm unable to receive OTP to confirm transactions, I've visited different branches but no solution. |
| 2024-09-28 |  | | This app will never be useful/helpful until they stop deducting their so called levies when a momo transfer fails, they deduct as many times as failed number of transactions. It's OK for a transfer to fail for what soever reason, but why do you deduct the levies even when you claimed their processing failed. The painful thing is when you are not lucky you encounter several failed transactions they won't refund all of them. Your app developers and the related technical personnel are so dumb |
| 2024-09-28 |  | | Very low, so slow and time wasting app. Doesn't deserves rating |
| 2024-09-28 |  | | I use it only twice a month, and every single time I've tried doing any form of funds transfer with it, I've received errors. Fails to transfer funds but e-levy gets deducted as many times as the app fails to transfer funds. Hmm |
| 2024-09-23 |  | | The update of this app is soo annoying. Previously I can access my other accounts using the same app on a device but now, not possible. Are they telling us to buy extra devices to access our other accounts??? 🤦🤦🤦 |
| 2024-09-13 |  | | If your app is not working today 13/09/2024 let us know, stop telling us it's the network when we are using same network to do other things. I thought the whole point of technology is for convenience? Why can't one use another person's phone to login when theirs have a problem? |
| 2024-08-09 |  | | Bad security. Check on WhatsApp security. The very moment you exited from their App and you want to open it again, an immediate password or fingerprint is required. Kindly work on your next update for my 5⭐️ great app, though, but mild security. |
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