Control your music from your smartphone or tablet on your iLive speakers
Total ratings
2.74
(Rating count:
636)
Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- When functioning correctly, the app allows for easy setup and connection of devices.
- Some users found the speaker's sound quality good once connected.
- Features like Alexa integration and linking multiple devices on the network were appreciated by some users.
Cons
- The app frequently fails to connect devices to Wi-Fi, rendering them useless.
- Instructions for connecting devices are often unclear or incomplete.
- Post-update, the app stopped working for many, leading to frustration and wasted time.
- Poor customer support with unresponsive service after inquiries.
Most mentioned
- Difficulty connecting to Wi-Fi
- Unclear or incomplete setup instructions
- App functionality deteriorates after updates
- Ineffective customer support and help resources
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User reviews
Recent rating average:
1.30
All time rating average:
2.74
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-14 | I can no longer use my speaker due to now it wants a password... (That was never needed before to connect to my wifi) ... And I can not set one up or change one from the app, without connection in the first place. There is no pin hole on the device to reset the speaker. So yeah there goes my money on this speaker, it's useless now. Will not connect without a password, "I never had!" | ||
2024-06-05 | Don't waste your time trying to connect to wifi, as I've spent a damn hour getting nowhere... did research after research to try and connect. No luck. Useless. | ||
2024-06-03 | Great... 5 years ago. Got an ilive alexa enabled speaker roughly 5 years ago and it was FANTASTIC. Was the best way to take my amazon music around the house and in the shower (not waterproof but on the counter). But now.... its just a bluetooth speaker with no use of the app. With spectrums routers (dual band) there is no hope of connecting as iv tried for 2 hours. MAYBE if i bought a separate router that had seperated wifi bands it would work. But as is, its not recognising any network. | ||
2024-01-30 | Horrible connection instructions, and they are not finished. The instructions stop after the 3rd. Step and you have no way of finishing the connection with your speaker. This is a Horrible App and their devices are useless without connecting to the app. WICH DOESN'T WORK!!!!! I DO NOT RECOMMEND IT!! They don't even deserve a star.... | ||
2023-05-31 | Cant find the wi-fi. Go to the temporary link made by the soundbar, come back to the app... AND DO WHAT?????? Thats as far as the instructions go. Doesnt say if its automatic, doesnt do anything for that matter. Says it will automatically find the issue but nothing happens. The booklet instructions are terrible and the online help page isnt even up. Great customer service guys. Thumbs up. | ||
2020-10-26 | The app is not working. I can conmect.vua Bluetooth thankfully but the app never had a temporary wifi for me to connect to so that feature is currently useless. I read the written instructions, the app instructions, and even looked online at multiple sources. Still no luck. | ||
2020-10-20 | Can support please respond to these reviews and get the app working? I had our ISWFV387G connected to our home wifi from last year, but same song keeps repeating. I reset speaker to default by holding the mute button for 10+ seconds. I tried the entire setup and wifi connect process but now it won't even connect to my home wifi anymore. It seems like it's all going through the process fine but fails at the end. Since I can't get past the wifi connection I can't connect my Amazon account. | ||
2020-09-20 | Need at least youtube music as a service so we may use cloud play while streaming content on that platform. It's annoying to not have this as a feature and I genuinely feel cheated. If I could afford returning the speaker I would without thinking twice. | ||
2020-09-09 | This app needs some fixing. I tried to add songs to my favorite list, but no matter how many times I try pressing the favorite button it doesn't work. Other than that everything seems to work fine, just wish it had more options in the app. | ||
2020-08-31 | Complete trash. Speaker says and shows connected to wifi but app wont recognize as connected. Unable to move forward with set up to google account because app doesnt function correctly. No alternate set up options. Total waste of time and money. |
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