Western Union Send Money
Send money, track money transfers, review exchange rates, and find local agents.
Total ratings
4.78
(Rating count:
17,513)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy and quick money transfers after initial registration
- Trustworthy platform for sending money
- Good customer rewards program with points for transfers
- Generally works well for users who have positive experiences
Cons
- Poor and outdated user interface
- Frequent verification issues leading to transaction delays
- Bad currency conversion rates are a common complaint
- Inadequate customer care and support experiences
- App crashes and performance issues reported by multiple users
Most mentioned
- Issues with customer support and verification processes
- Old-fashioned and not user-friendly UI
- Problems with currency conversion rates and hidden fees
- App crashes and freezes
- Success only reported by a subset of users after multiple attempts
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User reviews
Recent rating average:
4.10
All time rating average:
4.78
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-02-03 |  | | Really good app and company, trustworthy platform to send money to your loved ones. |
| 2025-01-17 |  | | A bit slow and UI seems a bit old school. It would be nice that they copy the fast and sleek UI of Wise |
| 2025-01-06 |  | | After the initial registration process, sending money is as easy as tapping on the screen a couple of times |
| 2024-12-22 |  | | My transfers was always without issues. |
| 2024-12-18 |  | | ⭐⭐⭐⭐ No Valido Ding Recharge mobile |
| 2024-12-16 |  | | Worse platform to send money, they give the worse currency conversion rate. before creating the account they show you a good one and after going through the hassle of creating the account and once one is doing the transaction they change the conversion rate to something really absurd where you will lose so much money by sending with them. What a way to make me waste my time. And even worse, they make it very hard to delete your account, you need to contact customer support and give explanation |
| 2024-11-24 |  | | after trying with many apps, this is the only one that worked 100 percent efiecient |
| 2024-10-14 |  | | The best app I have used so far |
| 2024-10-06 |  | | quick and safe money transfer |
| 2024-09-02 |  | | Bad experience and bad customer care. It took them 5 business days to cancel my transaction because they couldn't requested additional information for verification. They claim that they attempted to contact me many times by phone and emails but when I requested the call log and emails sent they gave me many excuses about opening an investigation. The customer care responded to my email after 10 days from the date of the first transaction. |
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