West Bank Mobile Banking
Enjoy safe, easy and free mobile banking 24/7 with West Bank’s Mobile Banking.
Total ratings
4.52
(Rating count:
369)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- User-friendly interface
- Convenient mobile deposit feature
- Easy access to transactions and balances
- Good customer service supporting the app
- Useful tracking of card transactions
Cons
- App frequently crashes or has loading issues
- Password paste and autofill disabled
- Delayed updates and freezing
- Lack of robust multi-factor authentication
- Inconsistent performance across different devices
Most mentioned
- Frequent crashes or loading problems
- User-friendly but with some clunky features
- Mobile deposit is very useful
- Customer service is a strong positive aspect
- Issues with password management (paste and autofill disabled)
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User reviews
Recent rating average:
3.10
All time rating average:
4.52
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-11 |  | | New app no longer displays ongoing balance in coordination with the transactions , and the app keeps sending me email notifications about transactions when I have that feature turned off |
| 2025-01-08 |  | | Why is password paste and autofill disabled?? I have a random string 20 character password I'm not typing that manually. Stop messing with basic functionality!! |
| 2024-12-24 |  | | So much harder to use than the old app. Clunky, not intuitive. |
| 2024-12-08 |  | | Easy to use love the new features |
| 2024-12-05 |  | | Still getting use to it. But from what I have seen, it will be great. |
| 2024-12-05 |  | | I'm glad West Bank, is the Bank I'm with. Ever since I up a account with them, they have helped me with my account. Sometimes they pay off my debts, even though there's not enough in my account, them knowing that in time money is coming into my account, and for that I'm grateful that I shows them for the business...Thanks West Bank... |
| 2024-11-27 |  | | ThecWest Bank app is very user friendly. I have utilized online banking for over 15 years. West Bank is also customer friendly and resolves issues very quickly. |
| 2024-05-14 |  | | Declines every payment known to man (yes I have enough money in my account) and literally won't let me approve it anyway. |
| 2023-10-02 |  | | Installed the beta of the new Android 12. Ever since cannot get this app to open. Update - issue resolved works fine |
| 2023-06-15 |  | | Terrible. Haven't been able to get past the loading screen for months. |
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