Reviews of Vodafone Yanımda
List of user reviews and ratings for Vodafone Yanımda
Total ratings
4.09
(Rating count:
1,234,557)Review summary
Pros
- Provides access to account management features allowing users to monitor usage and packages.
- Includes an English language option for non-Turkish speakers, albeit with limitations in translation.
Cons
- App frequently experiences bugs, including login errors and payment processing failures.
- Users report a cluttered interface that is slow and difficult to navigate.
- Limited customer service options, leading to frustrations with problem resolution.
- High data consumption and battery drain when using the app.
- Inadequate support for foreign bank cards and issues with prepaid top-ups.
Most mentioned
- App is slow and often shows error messages.
- Difficulties with account access and customer support.
- Issues with payment processing and app functionality.
- Persistently intrusive notifications and promotion attempts.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.80
All time rating average:
4.09
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-02-02 |  | | Unable to turn off application... |
| 2025-01-15 |  | | Worst network in Turkiye, impossible to load prepaid card, all Vodafone shops in Istanbul airport also disaster, stay clear. The prices in Turkey and abroad different, be careful. |
| 2025-01-05 |  | | sometimes a little difficult to use but does the job |
| 2024-12-30 |  | | Useless. Horrible product management. 2FA doesn't work reliably. The app is too cluttered and slow. The focus is on adding secondary functionality without perfecting the basics. |
| 2024-12-11 |  | | a little better language coverage and this will be perfect foreign friendly app |
| 2024-12-01 |  | | I have a yearly plan , and I would like to cancel it. Kindly provide me with details on how to do it. |
| 2024-11-06 |  | | After using it for 2 years in Turkey I've decided to switch to another one. These days the internet has been terribly slow and runs out quickly. They don't really have convenient packages for everyday use. Even if they do I'd say they are rather expensive. Whenever I do run out of internet I can't even pay for it in their app. They had this feature before, however it's not working in November 2024. It cannot connect to the bank when you run out of internet |
| 2024-10-04 |  | | For 3 months, I cannot reach to my account. It says the name I entered is wrong. The problem is, the app doesn't even ask for a name. It just asks for number and password which I'm %100 sure I enter correctly. This is ridiculous. All the support team does is locking my thread and tagging it "solved" while it's not solved. Let's not forget there is no human support and their internet is slow ss hell, to just open their own website for speedtest! |
| 2024-09-25 |  | | The call center personnel are purely incompetent in trying to understand what I am explaining, let alone in assisting me in finding a solution to the problem. The ISP provides an e-mail address for detailed explanation of the problem; however, that is all it gets. No one calls or e-mails back for further elaboration or a suggestion to the issue. Afterwards I send a reminder follow-up e-mail only to receive an automated reply that the issue has "been updated" but to no progress. Still the same. |
| 2024-08-28 |  | | Worst expensive ever with an app. You buy a tourist sim at a shop....when the credit is gone it's impossible to top up online. You go back to the shop to top up and they cant help you as say it's online only now. What a scam. You can only think they want you to purchase a brand new sim. |
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