Reviews of Locale - Order Food Online
List of user reviews and ratings for Locale - Order Food Online
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Recent rating average:
2.70
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-05-25 |  |  | Best pizza. Worst app. I don't know why Locale make it so hard to use this app, or if they ever test it, but it's awful. Better to order via Talabat or Deliveroo. Same yummy pizza but easy app interface. |
| 2023-03-12 |  | | Very buggy - many food items do not have an option to add to cart - we used to order regularly here but can't anymore - which is a shame, and must be costing the business money |
| 2022-06-19 |  | | My favourite pizza. But the app for months now does not allow me to log in but rather I have to order via a email link each time. Not sure if this is intended... But feels counter productive. |
| 2022-02-23 |  | | Had major problem ordering from the app, definitely needs a lot of work on. But , what shot this from 1 to 5 stars review is the second to none customer service and support I've received to solve my issue and make sure my order goes through without any problems . The food has always been good, they just exceeded the competition in customer care. |
| 2021-11-09 |  | | Great pizza, this apps is wonderful to order and use the coupon... and now you made it more convenient to your new apps update. Gonna order more not only pizza in this apps. Kudos! |
| 2021-10-07 |  | | It has completely stopped working!!! This is ridiculous, and then it locks me out because it won't let me sign in and then it says I tried too many times 😐😐 |
| 2021-06-26 |  | | Good pizza, very average app. Specifically the offers often don't work. Even when Coupons do work, they've made it as difficult as possible to get the coupon applied . . . |
| 2021-05-26 |  | | Very easy to use app, fast delivery and awesome delivery guy! Food quality, presentation and taste were on point! Will definitely be ordering again. |
| 2021-02-06 |  | | You guys really need to work on the app usability. Not talking about the interface which is cool, but the easiness to order and enter your place. We love your pizzas but the app bugs drove us crazy and made us consider other options more than once. |
| 2020-07-16 |  | | The address system that Freedom Pizza uses is just plain stupid. I live in the adjacent neighbourhood to one of their stores, and next to one of the buildings in their list but apparently its too difficult for freedom pizza to deliver to my building so they dont even offer it as an option. Their competitors do not have this problem. Some words of advice to FP- when most of the complaints here are saying the same thing, that your address system is maddeningly stupid, it may be time to change it. |
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