UFB Direct®

Account access 24/7 in the palm of your hand with UFB Direct.
By:
Axos Bank
Downloads:
58,075+ 215
Version:
3.15.3 (Last updated: 2025-03-28)
Version code:
211
Creation date:
2019-03-01
Size:
78.06M
Full description:
See detailed description
Updated:
a day ago

Ranking

User reviews

Pros
  • High interest rates for savings accounts
  • Overall banking product is good
  • Responsive customer support
  • User-friendly app for basic functions
  • Ability to transfer funds between accounts easily
Cons
  • App is slow and glitchy
  • Difficulties with external account linking and transfers
  • Customer service response times can be very long
  • Many users experienced login issues
  • Basic and outdated user interface design
Most mentioned
  • Issues with app functionality and performance
  • Problems linking external bank accounts for transfers
  • High yield savings attractive to users
  • Unresponsive customer service for technical issues
  • Frustration with app upgrades and login problems
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
I have had nothing but problems with this bank. A direct deposit from the UNITED States treasury vanished and customer service could not answer a single question just kept saying "we can confirm no deposit was made to your account" but would never address why it was not deposited when I had documentation from the treasury indicating they had initiated a direct deposit. Then I reported fraud on a different incident providing documentation where the vendor issued a refund and this bank denies it.
by lera, 2025-01-31

So far, I have been very happy with the online app. I was very cautious about an online only bank and remain a little nervous about money transfers , but I haven't had a problem yet. The app itself is very easy to negotiate and support is very responsive.
by Julia, 2025-01-04
View all user reviews

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