Discover, Configure and Interact.
Total ratings
4.64
(Rating count:
667)
Review summary
Pros
- Has Bluetooth for connection
- Some users found the installation process easy and plug-and-play
- App can potentially work well once set up correctly
- Good support response in certain cases
- Some users appreciated the app for being simple to set up for specific devices
Cons
- Terrible connectivity issues with devices
- App frequently crashes and is often unresponsive
- Difficult to program multiple devices without losing previous configurations
- Poor customer support and documentation
- Complicated setup process that frustrates many users
Most mentioned
- App does not work consistently
- Connectivity issues with remote detection
- Difficulty programming multiple devices
- Support issues and unresponsive app
- User-friendly features when setup is successful
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User reviews
Recent rating average:
3.20
All time rating average:
4.64
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-27 | Had trouble detecting the remote at first. But once detected everything else was easy. | ||
2025-01-26 | Garbage AI. Slow at best on a good day. Can't program macros with this app making it no better that it's cheaper remotes. Waste of money | ||
2025-01-08 | Before you buy the remote and do the app the batteries literally need to be brand new directly from the store cause I put batteries in mine that were new and has only been in one thing for a month and the remote would not work. After getting it programmed but for one thing don't work and buttons for another thing do. I can't close my TV's bottom settings list without having to turn the TV off cause the X button doesn't work and when I press the back but my tv picture options appear and sticks 🙄 | ||
2025-01-06 | Has Bluetooth which is nice. Took me about 2 days (12 hours) to get tv, receiver, cable box, and Google tv device configured. Not the easiest but it is as close to a harmony remote as I have seen. The activities can only change the HDMI port on the TV and not the receiver so you need all devices plugged into the TV. This is the biggest limitation. Please fix. | ||
2024-12-28 | Horrible. If the idea is to have a remote that controls all your devices, forget it. TV set up was easy but that's it. In terms of support, it's NON EXISTENT! no customer service number online and the virtual AI assistant is useless. Wouldn't even accept the URC Code that is on the instruction manual so I could try manually programming my set top box! Buy at your peril... | ||
2024-12-28 | Super easy to install, plug and play! | ||
2024-12-22 | Absolute garbage, both app and remote. It clearly pairs to the device but the "smart" app never showed the device. Don't waste your money. | ||
2024-12-01 | simple and easy to use. much better than the old fashioned way | ||
2024-11-26 | Fun and Interactive | ||
2024-11-25 | Best remote I've ever held, hands down! And the app makes it super simple to hook up any/all devices. Def 5 stars! |
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