udaan: B2B for Retailers
Largest online wholesale B2B marketplace for retailers, distributors & brands
Total ratings
4.14
(Rating count:
178,723)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Well-designed UI/UX which makes it easy to navigate
- Good for small retailers with discounts and supply chain management
- Fast-loading screens and minimal glitches
Cons
- Poor customer service and support
- Frequent delivery issues and delays
- App is slow, buggy, and has frequent crashes
- Issues with inventory management and product availability
Most mentioned
- Poor customer support and service
- Slow app performance and lagging issues
- Unreliable delivery and missing items
- Problems with item availability and ordering
- Issues with app functionality and bugs
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User reviews
Recent rating average:
1.80
All time rating average:
4.14
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-28 |  | | Dear Udaan team, I am writing a mail regarding the Udaan app. One of your Employees comes to my Shop and ask for download Udaan App. I have downloaded the app and trying to register from 21st Jan 2025 as My Kiran shop is new. I have talked to customer care agent but still they did not give any resulation to me. I want to purchase many items from the app but only showing IN PROCESS. Still waiting from last week. |
| 2025-01-20 |  | | As a developer, I appreciate how well-designed the Udaan app is for B2B retail businesses. The app is built with an intuitive UI/UX, making it extremely easy for users to navigate and place orders effortlessly. The functionality is smooth, with fast-loading screens and minimal glitches, showing the high attention to detail in its development. The integration of features like bulk ordering, real-time inventory updates, and seamless payment options. Kudos to the development team!! |
| 2025-01-03 |  | | Pathetic service, Pathetic staff and Pathetic Supply chain, your delivery guy has zero manners to communicate while delivering the product, and why you guys list products which are not in stock I've been ordering Dove shampoo from last 3 weeks and I'm not getting a single piece if that, some delivery guy said people in Indore warehouse is lazy and not working properly to check the inventory and there is zero support from your customer support as well PATHETIC APP NEVER BUY FROM HERE 🤬😡🤬 |
| 2025-01-01 |  | | Udaan was very promising when it started. But it went the Amazon way... They created their own brand and started competing with sellers. |
| 2024-12-30 |  | | Garbage application, does not load, does not shows the price, just keeps asking for verification. |
| 2024-12-29 |  | | Worst app doesn't respond to the customer properly and don't know how to maintain the customer relationship, very late and not responding to the verifications no one reaches to customer and says always will get back to you that's it no further clarification and no updates from the end. |
| 2024-12-27 |  | | Does not give santoor soap more than 1 because they have to give free gift article then,1 pc can be billed daily what nonsense .State bank of india India's biggest bank not available on udaan for netbanking. Now that's a level udaan has. And please request the app team no to ask to mail what is the problem better work on the ground. No retailer has enough time to write we will directly shift to another rather writing and explaining to udaan. There are plenty options available now |
| 2024-12-23 |  | | Terrible experience from support, nobody lisned me after multiple tries for several days and weeks ....very bad after service very disappointing I will not suggest anybody this app |
| 2024-12-13 |  | | This application is good for kirana store but not all regular products are available so i want most basic products are avile. |
| 2024-12-11 |  | | Waiting for more than 6 months to get my address verified in Tier 1 city. If that's the service in Tier 1, I wonder how bad it is in other places. Customer care doesn't know anything how to do it. Looks like a fancy app with no business. |
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