Reviews of ProBooks: Invoice Maker

List of user reviews and ratings for ProBooks: Invoice Maker

Total ratings

4.73 (Rating count: 2,601)

Review summary

Pros
  • Easy to use and set up
  • Affordable subscription prices
  • Customizable invoices
  • Good features for managing invoices and clients
  • Fast customer support in some cases
Cons
  • Poor customer support responsiveness
  • Loss of data or invoices after updates
  • Issues with app functionality post-update
  • Limited payment options for invoices
  • Difficulties in customizing invoice formats
Most mentioned
  • Customer support is lacking or slow
  • Loss of invoices/data after upgrades
  • App functionality issues after updates
  • Need for better payment option integration
  • Interface and customization challenges
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for ProBooks: Invoice Maker on Google Play Store
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User reviews

Recent rating average: 3.00
All time rating average: 4.73
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Rating filters

5 star
52% (11)
4 star
19% (4)
3 star
10% (2)
2 star
10% (2)
1 star
10% (2)
Date Author Rating Comment
2025-01-06
Dean Strange
I thought this app was actually okay it did all I needed. However, recently, it logged me out. I've been unable to log in since, and all it does is create a new account. I have lost years of data and invoices. Despite contacting probooks for some sort of support and help, I've had no response. I feel a little let down, especially as it says customer support is a priority!
2024-11-13
Charles Scott
The app is okay,I've had it for years.The customer service is not existent, you can never get a response or questions answered. the desktop app needs to be updated to match the functionality of the mobile app. Need the ability to attach cvv and pdf files. Both apps need updated search capabilities.
2024-04-21
Chris P Bacon
I had a bad review posted previously- but now that it is working I am changing my review --bought a new phone and couldn't login at all just a blank screen. I finally got a response from someone via email and they fixed it. The ap is convenient for what I need it to do.
2024-02-27
baljinder bhullar
Not even able to get single star ,once upgraded, I lost my old invoices completely can't access my unpaid invoices, customer service not understanding the problem I have ,so I recommend don't waste your time on this app. In order to post your reviews you have to give it at least single star.
2023-12-11
jeff wise
Was with this app and developer from the very beginning had a subscription for several years and didn't realize that my credit card had expired and my subscription was canceled without notification. Then would no longer honor original price.
2023-11-01
David Mills
No payment options, how are customers suppose to pay me if I can not put my bank details on the invoice. Its kind of a school boy error not incorporating a bank details payment tab on the customise or payment section in settings. Update:- so the only way to put bank details on the invoice is by either typing them onto the notes everytime you do an invoice or on the invoice footer which is on every page, it quite useless and there is much better alternative apps to use
2023-09-11
Juan Mariscal
Would be a 5 stars but after the update I can no longer preview the invoice before sending it out. I was able to preview before and adjust the advance options for every invoice. Also it lost all my client list that was previously saved.
2022-01-22
Oldfatandtired
UPDATE: Not much of a digital expert. ProBooks has been great for me. It works it is easy to set up, maintain and use. The few problems I have had over the past 3-4 years, were quickly answered and solved by an email to the company. Great work guys. I have used this app to set up billing on our business cell phones. It was an inexpensive easy to use alternative to much more expensive packages we considered.
2021-08-25
A Google user
Keep up the good work. a lot of my suggestions have been implemented. 👍🏼Appreciate that. Idk if it's just our company, but sometimes techs don't have the full name or correct name which in turn makes looking up customers nearly impossible. I wish there were a way to search for keywords or phrases and/or by (partial or full) address, ph#, etc. It would help extremely.
2021-03-16
Star Stotlar
When I'm sending my invoices out, I send them many different ways. I accidentally saved a setting for future reference and now when I want to send a picture I can only send it on Facebook messenger. I've looked all over to for where I can undo this and I can't find a setting for this. Is there a place to change this that you could tell me about? And if not, you should add it to your app. It would be helpful. Update: I was able to fix the setting. It has since been a super helpful app to use!
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