TRUMPF Service App

Name: TRUMPF Service App
Rating: 4.130435 (133 reviews)
Author: TRUMPF SE + Co. KG

TRUMPF Service App - The app for your service cases

TRUMPF Service App - Service Cases Made Easy

"TRUMPF Service App" is a practical mobile solution for managing service cases related to technical problems, spare parts, or maintenance queries. Users can create and track service requests in five simple steps, ensuring efficient communication with TRUMPF's Technical Service. The app promotes transparency by allowing all users within a company to access case information. To utilize the app, users need to register for a free MyTRUMPF account, which can be done directly after downloading. Experience streamlined service support by downloading the app for free now.

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App stats

By: TRUMPF SE + Co. KG

Downloads: 29,525

136

Rating: 4.13

(133)

Version: 4.2.3 (Last updated: 2024-12-18)

Version code: 234

Creation date: 2018-10-30

Permissions:

android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_CONTACTS
android.permission.READ_MEDIA_AUDIO
android.permission.READ_MEDIA_IMAGES
android.permission.READ_MEDIA_VIDEO

Size: 56.23M

Email: it*****@de.trumpf.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 323,932 ▲ 228

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use and user-friendly interface
Quick response time from support team
Effective for contacting service and technical support
Allows for uploading photos to assist with issues
Helpful for managing service-related queries

Cons

App occasionally fails to load, requiring reinstallation
Slowness and performance issues, especially during opening
Issues with defaulting phone numbers causing confusion
Errors that erase filled-in information during ticket submission
Limited features such as lack of case reopening option

Most mentioned

App slow to load or opens slowly
Helpful support team
User-friendly interface
Need for app improvements related to performance
Issues with default phone number settings

User reviews

Awesome app

Mark Ingram, 2025-02-02

The support team is always helpful and the app is easy to use. The only issue I have is that it sometimes will not load anything on the app and I have to delete the app and redownload it. All in all pretty solid!