Kochi1 App by KMRL & Axis Bank

Name: Kochi1 App by KMRL & Axis Bank
Rating: 1.8888888 (2395 reviews)
Author: Axis Bank Ltd.

Kochi1 App is a one-stop app for all your travel and payment needs in Kochi.

Kochi1 App by KMRL & Axis Bank is a comprehensive platform for all travel and payment needs in Kochi. It facilitates easy metro and bus ticket booking, journey planning, and managing the Kochi1 card, allowing users to explore the city conveniently. The app supports multiple payment options, provides offers and updates, enables secure transactions, and offers features for both residents and tourists to enhance their experience in Kochi.

Download

By: Axis Bank Ltd.

Downloads: 275,832

957

Rating: 1.89

(2,395)

3 new ratings

Version: 1.55.0 (Last updated: 2025-03-27)

Version code: 62

Creation date: 2022-01-20

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH_CONNECT
android.permission.HIDE_OVERLAY_WINDOWS
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS

Size: 43.42M

Email: tr*****@axisbank.com

URLs: Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 120,195 ▼ 51

User reviews

Pros

Cons

App frequently logs out requiring re-login and re-registration.
Issues with scanning QR codes at metro gates, causing delays.
Poor customer support for resolving issues related to the card and app functionality.
Inability to manage and view transaction history or card statements in the app.
Frequent bugs and crashes reported, needing constant MPIN changes.

Most mentioned

Frequent session timeout and logouts requiring re-authentication.
Problems with QR code functionality at AFC gates causing delays in ticket validation.
Poor app design with numerous bugs affecting user experience.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Whenever I try to login it says "session expired" or something and I have to open the app again. Also, sometimes when I open it, instead of showing "session expired", it shows "invalid credentials" for no reason and asks to create new mpin. Using this app is really frustrating. This app doesn't even deserve 1 star review because of this issue. I kindly request you to fix this issue as soon as possible.

ZIDAN ABDULSALAM, 2025-01-30

Useless card. Useless app. The card is valid for only two years. They will block your card if not using for sometime. Replacement fee is 100 Rs. There is also a fee for recharging. They won't unblock on Sundays. Also bank staff won't be available in all metro stations for support. Not supported for NCMC and you can't use this card in other metros whereas, Bangalore metro card is NCMC supported that you can use in Chennai as well. You can't close the card from metro station. I don't recommend