Ramachandran Supermarket
We are Trivandrum's largest online grocery shop providing home delivery
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-07-25 |  |  | no online payment options, email not working, and i didn't get my ordered delivered after 4days, called and emailed. what a pity. bad customer service also. |
| 2024-07-21 |  | | Worst App. No price update even jn years. 90% of items are unavailable or price not equal to app. They will pick products whatever they want to clear the stock... No value for customer preference. Delivery guys are so rude... |
| 2022-12-15 |  | | The shop is offering wide range of products. But the app is simply pathetic ! It's been more than a couple of years since they have launched the app. It's really the mismanagement from their team that the app is still void!!! |
| 2022-10-30 |  | | Order I'd : 2000008377 They won't deliver all the ordered items and which was not informed priorly and delivery was at 10 pm . If you can't do proper home delivery then don't accept orders . no proper customer support. Even a local shop could do it better than them. Never ever going to order from them .. No proper customer support Such a third class service. |
| 2022-08-18 |  | | Pathetic app and services. Address update seems impossible.and if somehow you manage to place the order, delivery takes forever. One time my same day delivery took 3 days,another time i got the order on the second day, after 8pm, that too without any notification. There is absolutely no way to contact them. Nobody ever answers the call. Its better to try other options. |
| 2022-07-29 |  | | After ordering, customer service called me multiple times to inform that price of most products have been increased.I was asked to pay extra 95rs apart from prices shown in the app. I have to cancel the whole order to solve the case. Better to buy offline or online by cash on delivery mode. |
| 2022-06-04 |  | | Very bad experience I have. I did not get the grocery items at the right time, service very poor, and also I didn't, t get all items booked and did not get the refund for undelivered itemsI will neverbuy any thing from there |
| 2022-05-29 |  | | This app doesn't work. Even though in Account settings the user's mobile number is added,during checkout the mobile number field is shown as blank. The user when trying to checkout app gives error mobile number is mandatory. There are no options to enter mobile number during checkout. Dear dev, fix your UI elements, api responses from frontend to backend also. Do proper QA of these scenarios. |
| 2022-05-23 |  | | Very bad App. Not able to complete the order. Very poor customer support. Over billing and no refund received. No body attend customer care calls. No reply for customer care emails. Hopeless customer care and will get only 50 percent of ordered products. |
| 2022-03-07 |  | | Late delivery and bad customer service. The price mentioned in the app and the price fixed by the super market is different. Customer's can't claim the offer price mentioned as per in the app. I had a very bad experience. Hope all the side effects will be rectified soon. |
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