Reviews of Toolsvilla

List of user reviews and ratings for Toolsvilla

Total ratings

3.71 (Rating count: 5,865)

Review summary

Pros
  • Delivery was on schedule for some users
  • Good physical quality of some products reported
  • Prompt support received by a few users
  • Some users had a good experience with specific products
Cons
  • Defective products received without options for return
  • Extremely poor customer service and support
  • Delayed shipping and delivery times
  • Misleading product descriptions with inaccurate measurements
  • Refund processes are slow or non-existent
Most mentioned
  • Scam allegations and reports of cheating
  • Defective products and issues with returns
  • Poor customer service and difficulty in contacting support
  • Delayed delivery and issues with order fulfillment
  • Low quality of products received
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Toolsvilla on Google Play Store
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User reviews

Recent rating average: 2.40
All time rating average: 3.71
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Rating filters

5 star
14% (5)
4 star
3% (1)
3 star
3% (1)
2 star
5% (2)
1 star
76% (28)
Date Author Rating Comment
2025-01-12
Chethan R
Scam app. Don't expect it's like Amazon or Flipkart. I ordered bush cutter. It's not working from starting. I contacted customer care and send sequence of video as a proof. No response. No return request accepted and no money. I directly dump the product to the trash. Don't try #toolsvilla
2025-01-06
Joyal Saldanha
Kindly don't purchase the product in tools villa.. Very very bad quality product. No even bran label in product. All are cheap product
2025-01-01
Kamaljit Singh Dhaliwal
Ihad cancelled my order due to your bad delivery service. At the time of purchase your website shows very nearest date when the customer ordered it you did not send the product to that date. Also when customer cancelled the product you blocked the amount for many days. Other e- commerce websites refund the amount within 3 to 5 working days. I cancelled my order on 23.12.2024 but till today my amount is not refunded.My first experience is very poor. I suggest to all not go to toolsvilla.
2024-12-30
Anala Keshava
They have named in the product as it is 50meters. But the delivered product doesn't mention anything about the length. support team from toolsvilla closed ticket. sent a mail mentioning the seller has confirmed it is 50meters. They suggested to measure and I found it only 30meters. The written review to the product doesn't appear on the page.Also option to write review with images/video is not working.They don't have a option to return the product. Both the seller and toolsvilla are cheaters.
2024-12-27
Saravanan Subramaniam
The delivery was on schedule. The pump looks good . Used it only once and performance first time seems good. It's build looks sturdy. I am hoping it will give me long time service. Yes I believe it's a worthy product !
2024-12-26
Rajdeep Saikia
I have been using this app to order items required for my farm. The experience has been good with prompt support. Overall a great place to buy you tools and equipments.
2024-12-23
Twaha Lashkarwale
Good experience But it would be better if there's a better classification of product, Faced many complications during finding a product because of many products available.
2024-12-23
Sovit Khawas
The customer service at its worst, they will keep switching u through email and calls with no resolution. Received defective product and after so many days of continued calling and emailing, they are finally asking me to seek help from local technician. What is the point? Who hires Technician for a new product, I didn't buy a refurbished product. I suggest, don't buy anything from a company whose customer service is 0(zero)
2024-12-21
Mubarak M.S
I am purchase 4 line pp sealing mechine from toolsvilla . Physical quality is good . But the problem is temprature does not constant at a point so that plastic pouch will melt or not sealed. Return option not in toolsvilla app .
2024-12-18
NANDAN MONDAL
Very bad experience I received a different product But the return policy and customer service is very bad . When I report on reciving a different product to customer service, Then they change tha product's picture on thir ap and told after some time, that you had received The same product This is how they ar doing froad with customer
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