TomTom GO Navigation

GPS, Downloadable Offline Maps, Live Traffic, Speed Cameras & Android Auto

Total ratings

3.53 (Rating count: 259,024)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Superior routing compared to Waze and Google Maps
  • Excellent offline functionality for travelers
  • User-friendly interface and clear guidance
  • Ability to transfer "My Places" from other TomTom devices
  • Customizable settings for navigation preferences
Cons
  • Delays and failures in map updates
  • Voice navigation issues, including audio inconsistencies and mispronunciations
  • Subscription model causing frustration, especially with login issues
  • Inaccuracy in finding locations or routes
  • Need to download multiple state maps, adding to inconvenience
Most mentioned
  • Voice navigation problems
  • Map update delays and inaccuracies
  • Subscription issues and payment frustrations
  • Offline functionality praised
  • Routing accuracy compared to free alternatives
See reviews for TomTom GO Navigation on Google Play Store
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User reviews

Recent rating average: 2.20
All time rating average: 3.53
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Rating filters

5 star
6% (2)
4 star
16% (5)
3 star
16% (5)
2 star
26% (8)
1 star
35% (11)
Date Author Rating Comment
2025-01-14
B N
It's 2025 and you still have a navigation service that doesn't recognize what N,S,E,W or RD,DR etc. REALLY? For a long as tomtom had been in the navigation space your haven't figured out how to get it to pronounce them out? Do you know how confusing it can be when your listening to the voice and it adds reading everything out before the street name versus pronouncing it? Literally every other navigation app has this feature or is just smart enough to know. This junky app has a long way to go
2025-01-02
Brian Merritt
Well after 1 year absence there has literally been nothing improved. Uk Serena still sounds drunk (mispronounce words like road!), still no trip duration when choosing routes, AA my places still not pageable, and route bar not clickable, traffic clears and reappears. I can go on. Not worth paying any money for this. Update - Using Google to find a place, and share location gives me an option to share to Amigo which is great, but there is no option to share to this app?! What are you guys doing?!
2024-12-24
Erkan Ersoy
I like the routing of this app, far superior than Waze or Google maps, in my opinion. However, TomTom appears to be really slow at updating road changes eg. Speed limits, road closures, roads where permits are required etc. it has got me into trouble on numerous occasions where it has asked me to enter roads that are for permit holders only.....really poor show. These do not appear to be an issue with Waze etc so I cannot understand why a paid service offers a poorer service than a free app
2024-12-11
Craig Doughty
it is a great app, especially the offline functionality, very handy when I'm travelling overseas. But, it takes so so long to open, sometimes not opening at all for many minutes. My phone is a s24 ultra, all up to date with loads of operating system left. Improve on this, my rating goes 5*
2024-11-17
Wouter Ensing
A very good navigation app, with an outstanding user interface. I hope they'll soon move to their own Open Street Map platform Overture, though, since the last couple of months I feel as if they have already somewhat abandoned their own TomTom maps: the map seems to lag quite a bit (in many cases, new road structures are only added to the map after several months).
2024-10-26
Nicholas Clark
This app required I download another state to navigate in my state. I don't live right on the state border so if your state borders are off by that much I'm concerned. Additionally, it could only find one of the three places I tried to look for and required I type the full address for the others. To make matters worse the voice was robotic and didn't announce street names.
2024-10-18
Hezron Nzengah
It's the best navigation app there is out there. Has clear guidance and nice layout. Samantha is the best voice in all my gps apps. I use it in my phone and my head unit in the car. My disappointment is that the car icon is gone. I only have the triangle symbol for position. Also the map always starts and defaults in 2D rather than 3D, who uses 2D? It's tedious to have to choose 3D every time the car starts and a trip ends.
2024-10-14
Jeffrey Thompson
I have been an active subscriber for more than a decade. I renewed again in June for the year at 12.99 however now it says I have no active subscriptions and the app is asking me to pay another 24.99 when I'm only 4 months into my current yearly subscription. I cannot even login to my account on the website I keep a "bad request 400 status message" to access the chat feature. TomTom you have dropped the ball on this and hopefully with this review you'll get your act together!!!!
2024-09-22
Maury Welsh
Note 20 Ultra 5G. This app sucks. Most of the time, the app won't run. Most of the time it says "Your subscription has expired" or "Oops". I wasted almost 70 dollars. "Update" I did the clear cache the first time. It started working after the 3rd or 4th restart. The live traffic didn't work as well as Google Maps btw. The second day I tried to use it, it wouldn't start. That's when I decided to get a refund. Thanks for approving my refund.
2024-08-30
Asborn Webb
I had own a total of 3, TomTom devices. I decided to install the app so I can have a second alternative in the vehicle that can be viewed in the infotainment system by android Auto. Yesterday, August 29th, I tested it out on a long 7 hours drive from Queens, NY, to Montréal Canada, and found two things that I do not like. 1). Is the map on 3 or 4 had to be reloaded, even though the maps are downloaded on the device. 2) it don't show exit numbers, only announce them. What if I did not hear it?
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