Tiendamia - Compras Online
Enjoy the easy way to buy products from around the world with Tiendamia
Total ratings
4.52
(Rating count:
24,158)Review summary
Pros
- Good option to buy items not available locally
- Packages arrive in perfect condition
- Customer service is attentive and helpful
- Fast delivery for some users
- Safe for purchasing items from the US
Cons
- Very poor delivery services and long waiting periods
- Slow loading times and performance issues
- Lack of effective communication channels
- High shipping costs and potential additional charges
- Orders being canceled without prior notice
Most mentioned
- Slow loading and performance issues
- Poor delivery services
- Customer service problems
- High costs and additional charges
- Issues with order fulfillment and cancellations
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.10
All time rating average:
4.52
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-31 |  | | order should have arrived on the 19th of December, haven't received anything so far. The order status shows the order as being processed in their warehouse for over two weeks now, and there are no communication channels. WhatsApp is a bot with no access to the orders, phone doesn't work, not even Facebook messages go through. Last year we had no issues, this year was the worst ever. can't even get a refund, there's no such option! |
| 2024-11-11 |  | | Is there a cero stars option? Just don't.... Things won't arrive. Las cosas no llega, no botés tu dinero. |
| 2024-10-13 |  | | App sucks super slow |
| 2024-09-16 |  | | Prompt response received, thank you. |
| 2024-04-01 |  | | My last two orders have been a mess. One has not arrived yet and the one that supposedly arrived (after insisting multiple times due to it been late) belonged to another person. I called service department and they told me that they don't even know if my products are here. Mis últimas dos ordenes han sido desastrosas. Una de las dos aún no llega y la otra me la cambiaron por la de otra persona y soporte no sabe si mis productos llegaron. |
| 2024-01-24 |  | | This service is good if you don't have an option; otherwise, "It's an absolute scam. I ordered three products, but two of them got cancelled. They kept the most expensive one and added an additional $55 on top. If you can travel with no restrictions, it's better to just fly to the United States for $140 with JetBlue and purchase the item. I don't understand why everything here over charged like it previelge to puchase from the west. plus it takes 3 weeks to get here. |
| 2023-08-18 |  | | Excelente service! Got my packages quickly and can recommend their customer service as well. |
| 2023-04-27 |  | | I ordered more than 15 times on Tiendamia, every day the delivery service gets more useless in Quito. I talked to too many people but no one helped. I am not using it anymore. |
| 2022-12-15 |  | | I used this app during this year and everything went perfectly! It's definitely an excellent option to buy online; the products arrive in perfect condition and the customer service is quite good and attentive to customers, plus it's easy to buy with both, the card and Paypal, they also charge very little for shipping and delivery is fast, is 100% recommended👍🏻 |
| 2022-12-08 |  | | My order was canceled because I didn't provided the information that was requested in a span of 12 hours, The call center wasn't helpful at all and they canceled my order without a previous notification by the app or email, terrible service |
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