Reviews of TicketSmarter - Events Tickets

List of user reviews and ratings for TicketSmarter - Events Tickets

Total ratings

3.42 (Rating count: 104)

Review summary

Pros
  • Quick and easy checkout process
Cons
  • Customer support is unresponsive and difficult to reach
  • Issues with ticket delivery and cancellations without notification
  • Deceptive marketing practices making them appear similar to Ticketmaster
  • No refunds or assistance after purchase
  • High ticket prices and hidden charges
Most mentioned
  • Scam accusations and negative experiences with ticket purchases
  • Frustration with customer service and lack of support
  • Misleading representation as Ticketmaster
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for TicketSmarter - Events Tickets on Google Play Store
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User reviews

Recent rating average: 1.00
All time rating average: 3.42
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95% (19)
Date Author Rating Comment
2024-09-01
Drummy
Buy from Gametime, Tickpick, or Stubhub! Waited for them to give me my tickets , when I emailed customer support to claim it, they didn't have my "order" after I gave them my order number that they provided , had to get paypal to help me get my refund, they're scammers, avoid them and save yourselves the troubles 👍
2024-04-19
MP
Terrible app. Can't claim my tickets and no one gets back to me. Never buy anything from this company. They are awful.
2024-03-17
Chris Atkinson
Bought tickets, got email confirmation of my order. Invited friends to go with me. Waited patiently for tickets via email. Eventually I called customer support. It turns out, My order was cancelled and I wasn't even notified!!!! I can now buy tickets at 3 times the cost and they are in the nosebleeds!!. Customer service lady apologized, but assured me that she can't help me and my order will refunded. Horrible first time experience. Uninstalled. Will not use again. Do not recommend.
2024-01-30
Maksu
Never buy tickets from here. This company is a scam, they advertise one thing, then sell you another. Avoid avoid avoid.
2023-09-01
Tina Heath
Can't seem to get on website. Downloaded the app. Just seems to keep buffering.
2022-08-27
Bernd Baier (ShortcutWorld)
impersonating ticketmaster. very deceptive. installed by accident when i tried to install ticketmaster. showed up in appstore ahead of ticketmaster. how is this legal? oh forgot. they pay for ad space so both them and google win.
2022-04-06
Dustin Ramirez
Do not buy tickets from this company. They overcharge each ticket ridiculously. You don't get your tickets right away. And they do not refund you when asked.
2022-02-18
M S (HAPPY2BEME)
Bought tickets to Céline Dion &9 didn't understand that they weren't purchase through Ticket Mastert themselves. They were purchased through a 3rd party who transferred them to me. Well, the concert was rescheduled twice then finally canceled all together. So I called & emailed Ticket Master to get the info from them as to who it was I will get a refund & they spouted out Privacy Laws to me. My Credit Card says Ticket Master under th r purchase, but they claim I didn't purchase them from them.
2021-12-21
Luis Aleman
I pay $650 for each one of my tickets (2 tickets) and they send me $420 seats 😡 I called them and asked them to send me back some money or help me some how but costumer service lady's are very rude and hang up on me 2 time 😭😡 Please don't waste your money with this people, they don't care about us the costumers😡😡😡
2021-11-28
Alan Kruck
No way of posting tickets to sell how does this app make money
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