Pay in store and earn Rewards.
Total ratings
3.95
(Rating count:
7,722)
Review summary
Pros
Cons
- App frequently logs users out despite 'keep me logged in' option
- Compatibility issues with various devices, making it difficult to use
- Difficulties with payment methods and adding credit cards
- Slow app performance and unresponsive UI
- Inconsistent reward system, especially for online orders
Most mentioned
- App has compatibility issues with certain devices
- Users frequently experience logging issues and being signed out
- Difficulties in adding payment methods and using them
Upgrade to see all 34 reviews
User reviews
Recent rating average:
1.30
All time rating average:
3.95
Upgrade to see all 34 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2025-01-24 | Email for promos like double star days are always delayed. it comes in late afternoon. not everyone is a coffee addict and buy everyday. I buy when there is a promo to maximize the points. | ||
2025-01-20 | I was able to install it before and I uninstalled it for a couple of months. When I want to install it again, it says the app was incompatible with my phone even if my phone software was upgraded recently. Hoping they fix this kind of issue so that I can be able to collect stars again. But if this still doesn't work. I think I might have to look for other coffee shops now where I can collect stars and stickers. | ||
2025-01-05 | You guys keep talking about tradition but you can't even give loyal customers who place their orders via Grab linked with Starbucks account with stars, you have a flawed condition that you need a customer to order a minimum of 4 beverages (coffee), what about those who only need 1, 2 or 3 cups in Venti? All your customer service had done is to be apologetic, it is waste, in comparison you in store purchase regardless of the size and number they get a star, defeats the purpose ordering online. | ||
2025-01-02 | adding payment method sucks! input is unresponsive. pasting oesn't work. saving does not work. | ||
2024-12-31 | App keeps signing me out even if i tick the stay signed in option. Very cumbersome especially when you have to sign in over and over again. | ||
2024-12-30 | Unable to add Credit Card for payment method UI for adding CC is way too difficult to use, why not use the phone keyboard? Signed Out to check if my CC was added as it was not showing, now im unable to login with my correct creds Buggiest app i have used so far | ||
2024-12-22 | New update sucks! I'm in store and my account is locked for 60 minutes. Used the web version but does not have the card barcode; useless and a joke! | ||
2024-12-15 | It sucks, because when I created my account,close and I open the app again,It says of the bottom of the Good (any time) (name) Sign in. At first I was confused about this so I tried to log in,turn on keep me logged in,use the same email and password But, the sign in was a error. I tried it again without the KMLI, and again it don't work Starbucks you have to fix this right now! | ||
2024-12-12 | feedback is about the app: store has troubles with their software. order did not push through. i ordered online expecting to have a faster transaction. | ||
2024-12-09 | Dec 9, 2024: This app keeps on logging off. It's now 2024 and feedback on customizations is about 5 years old. This app has not improved. In addition, you should add the tipping function here. |
Upgrade to see all 34 reviews