The Starbucks app provides the easiest way to pay for purchases at Starbucks
Review summary
Pros
- Convenient for topping up Starbucks cards and keeping track of rewards.
- Ability to pay without cash is appreciated by some users.
Cons
- Frequent login issues and inability to access accounts.
- App crashes or does not load payment and rewards sections properly.
- Lacks functionality compared to the US app (e.g., no ordering ahead, outdated loyalty program).
Most mentioned
- Persistent login issues
- App freezes or errors when trying to pay or redeem rewards
- Comparisons to more functional international versions of the app
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User reviews
Recent rating average:
1.50
All time rating average:
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-04 | It always logs me out so whenever I open the app I have to log in again. It's been like this for months. | ||
2024-10-15 | I can't even login. It doesn't let me type in anything, nothing is clickable. I could probably have Chatgpt write a better app lol | ||
2024-07-30 | 30.07.2024: new update means that the app release continously logs me out, so I have to login again all time. Which kind of programmers develop this kind nonsense?? 🤔🙄 New update means app cannot be logged in to. Later I can login but details are completely wrong... 450 stars to stay gold. My credit set to zero.... what sort of s... is that? Please repair asap. | ||
2023-11-05 | Digital acceleration is the part of the Triple Shot Reinvention plan, in other words, the app usage is one of the key Starbucks' global strategic objectives. Sadly, German app can only be used for reloading the card but it's impossible to pay or redeem rewards. I hope, we will see the reinvention of this app very soon!!! | ||
2023-07-17 | App is completely useless since the scan part is frozen and won't load, no matter how long I let it load or if I use WiFi or not. Already spent over 40 euro without getting stars !! Fix this please !!! | ||
2023-06-30 | This is the fourth time that I cannot use the functionality to pay, because the page gets frozen in white and it doesn't show the QR. Almost twenty euros that I had to pay with the debit card, even though I have more than 30€ already charged in the app. | ||
2023-05-31 | I can't login into the app anymore . At first the pay page wasn't loading and now my account is isn't working . Everything works on the website just to watch the stars n stuff but I can't "pay" over the app anymore . Please just fix it because I'm a everyday costumer at your stores... it will be sad to not collecting stars anymore .. | ||
2023-05-26 | Adding on to what recent reviews said about this app: it's infuriating. I recently obtained Gold status, but now I can't even load the code to scan anymore; when you go to 'Scan', it just displays a white page. Before, points were at least loading when logging off and on again, but now, not even that is working anymore, and I can't log on again to access my account. Dear developers: please change whatever you did on the last update because it caused the app to simply not work anymore. | ||
2023-05-22 | Use your Starbucks cards instead of this app. I'm staying right now in the store and the pay and reward sites don't work. My Gold Member Card is at home and I made the mistake of relying on this app. I can't redeem rewards or collect points rn. It doesn't show anything it's just blank. I tried everything like connecting to wifi and restarting my phone and it still does t work. | ||
2023-05-16 | for my coffee without the need for cash is what I really like about this app. If only every SB shop in Germany offered the pay-by-app option. SB shops in train stations often are not part of the SB group, won't accept the app or card Edit: Depending on app update or OS update the payment screen loads incorrectly. Annoying when a reboot of the device doesn't remedy the problem. Very annoying when standing in front of the waiting cashier, with a growing line of impatient other customers behind me. |
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