Star Health

Name: Star Health
Rating: 4.029703 (196820 reviews)
Author: Star Health And Allied Insurance Company Limited

Customer Application for Star Health And Allied Insurance

"Star Health" is a convenient mobile application for managing health insurance policies, accessing wellness features like telemedicine and health assessments, and exploring insurance products effortlessly. It empowers customers with easy policy management, health tracking, and informative resources, promoting overall well-being and secure health coverage.

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By: Star Health And Allied Insurance Company Limited

Downloads: 5,250,797

60.31K

Rating: 4.03

(196,820)

0.02

Version: 2.4.9 (Last updated: 2025-03-19)

Version code: 10313

Creation date: 2019-09-24

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_MEDIA_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_NOTIFICATION_POLICY
android.permission.ACCESS_WIFI_STATE
android.permission.ACTION_MANAGE_OVERLAY_PERMISSION
android.permission.ACTIVITY_RECOGNITION

Size: 93.70M

Email: su*****@starhealth.in

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 17 hours ago

Ranking

# 20,394 ▲ 154

User reviews

Pros

Cons

App frequently fails to log in or processes OTP incorrectly
Poor customer service and response time
Claims and reimbursement processes are complicated and often result in rejection or delays
Technical issues with the app affect basic functionality, such as visualizing policies and claim submissions
Lack of useful features for tracking premiums and benefits, leading to confusion

Most mentioned

Login issues are pervasive and frustrating
Customer support is unresponsive and ineffective
Claims process is cumbersome and often results in rejection
Technical bugs impede the usability of the app
Delayed response to emails and support tickets

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Terrible Experience This app has been a nightmare. I couldn’t log in with my credentials, so I had to pay insurance premium via Paytm. Even though the agent confirmed the payment haven't received, I’m still facing issues. I emailed Star Health, but no resolution yet. My insurance expires in March 2025, and I paid on December 17, 2024 yet, this app has only caused trouble. Extremely frustrating and poorly managed.

vineeth ramachandran, 2025-01-28

The worst insurance I have ever taken. I had an insurance for my mom with star health. It was a 3 year policy and payment was done quarterly. Last year my mom had an accident. When I applied for the claim, they said, to get claim, I have to pay full premium amount. So I paid the amount. Even after that, they rejected the claim. So I applied for the cancellation. It took 2 month for the cancellation of policy. But yet , I haven't got the refund until today. So don't take this insurance.