Reviews of Police@SG
List of user reviews and ratings for Police@SG
Total ratings
3.67
(Rating count:
674)Review summary
Pros
Cons
- App frequently fails to authenticate or log in using Singpass.
- Location functions are extremely slow or nonfunctional, making it difficult to report incidents.
- The app has persistent bugs that prevent proper use, such as constant timeouts and errors during the reporting process.
- Mandatory location disclosure is problematic, especially for certain types of reports like scam calls.
- Users cannot submit reports or feedback effectively due to various issues with the app's infrastructure.
Most mentioned
- Issues with location functions not loading or being too slow.
- Problems with logging in, particularly with Singpass.
- Bugs causing the app to crash or stop working after reboots.
- Inability to report certain incidents directly through the app, redirecting users to other platforms.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.40
All time rating average:
3.67
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-23 |  | | I am disappointed with this app, since i move to block 20 balam road(macpherson) 2nd level, the chinese neighbour next door have this habit of slamming the metal gate door. Talk extremely loud everyday and night. And the chinese neighbour at 3rd level have this habit of dragging furniture, make loud knocking and banging sound, everyday and night. Refer to hdb but same thing still happening... |
| 2023-09-08 |  | | Same issue as other people, can't submit a report on the website because you can't click on their map for location. So I tried the app, which only redirected me to the same website to file the report. Other reviews were from a year ago, and this issue still not fixed. No wonder the police can't even catch the scammers after years. They can't even get their map to work. |
| 2023-07-04 |  | | Downloaded this app in hopes of reporting via the e-services, but it prompted me that there is an error with the API. Technically, there is an issue with the backend. |
| 2023-04-13 |  | | very lousy app. page pauses when it goes to singpass. have to do it over and over and over again. and I managed to submit a feedback, there was no email. |
| 2023-04-10 |  | | As a COP member,i cant log in using my singpass. It requires us to log in using password instead of QR scan. Hence,i cant book slot to perform my COP duty. Is this the best way SPF encourage people to volunteer and work hand in hand with the community,but providing a platform that is not accesible moving with time? |
| 2023-03-30 |  | | My parents who had been using this App for a long time had been unable to use it now. They bought Huawei phone and they are unable to use this App bcoz Google Play Services is not available for their devices. What a shame! Singaporeans unable to use important Sg App bcoz of different brand phone. |
| 2022-10-09 |  | | Time to login and verification is too short. When sign in using Singpass and upon receiving OTP, the Apps show "Time Out". Keep facing with the same issue, not able to submit report. Should incorporate your Apps with Singpass and LifeSG with shortcut options. You necessary corrective action please. Thanks. |
| 2022-07-11 |  | | For the reporting of issues via I-Witness, it simply can't work because the Location selection function just turns and turns and doesn't load for hours. We are also unable to key in the location of the incident manually. This issue on the App has been around for months. We always end up calling up the NPC, not being able to use this App |
| 2022-07-10 |  | | 1) Do not tick "Suspect" even if you are sure of one, 3 pages on you must fill in suspect name, ID, full address - mandatory. 2) Singapore citizen is an option down to the bottom of earth list, without search option. |
| 2022-01-05 |  | | This app is rubbish. Completely useless. A zero would be more apt. Developer should prioritise the drop down menu. For examples, the main language used in Singapore. The race. Nationality and all that info which are to pertinent to Singapore. Not having to scroll all the way! To submit a report based on Internet sighting, one needs to submit witnesses details which are not readily available. The list goes on. Try for yourself and you will know what I meant. |
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