Reviews of PEFCU Mobile Banking

List of user reviews and ratings for PEFCU Mobile Banking

Total ratings

4.64 (Rating count: 3,925)

Review summary

Pros
    Cons
    • App crashes frequently, making it difficult to log in and perform transactions.
    • Constantly asking for verification, leading to a frustrating user experience.
    • Recent app update has led to more technical difficulties compared to the previous version.
    • Issues with displaying account information correctly, including saying no accounts found after login.
    • Clunky interface that feels less secure and is harder to navigate than prior versions.
    Most mentioned
    • The app crashes or refuses to open regularly, which severely hinders banking capabilities.
    • Users are frustrated with the constant need for verification when logging in or conducting transactions.
    • The most recent update has led to significant usability issues, prompting calls to return to the old version.
    These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
    See reviews for PEFCU Mobile Banking on Google Play Store
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    User reviews

    Recent rating average: 2.00
    All time rating average: 4.64
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    Rating filters

    5 star
    4% (1)     4 star
    8% (2)     3 star
    12% (3)     2 star
    24% (6)     1 star
    52% (13)
    Date Author Rating Comment
    2025-01-22
    Brandon Parsons    		 This app has been good for a long time, but just today I am no longer able to open it. It will start to log in, then just crash back to my home screen. Not good for a financial institution.
    2025-01-22
    Karren Dyght    		 The app isn't opening,I Uninstall then reinstall but it still isn't working.
    2024-08-17
    Ash Cash    		 Everything I log in from the same phone I have to verify. The text message does not work, so I have to get the verification through email. It just takes so long when you're trying to do a quick transaction.
    2024-08-16
    Todd Sanders    		 When Publix opens a new store, everything in it is paid for. Correct? However anytime you do an inquiry in your own account at a Publix store, that an individual is charged a .25 fee! Has Publix actually gone to that level that we NEED to do this? I thought that the reason for credit unions was to help the account members! I understand the 6 withdrawals a month. Come on! You know, there are signs and indication that a company is having financial issues. Shame on you Publix! Fix this please!
    2024-08-10
    Steer    		 App works okay for the most part. But lately I can't even open the app to check my accounts. I try to open it, it begins to load, then crashes. Tried updating the app, force stopping it, even deleting and downloading it again; still will not open.
    2024-08-10
    Travis Martin    		 The app is good no doubt, but it crashes every other day, despite updates, which is very inconvenient especially in an emergency situation where I need to go online, this is very very inconvenient
    2024-08-09
    Richard Daye    		 App doesn't work anymore. Tried on two phones, whenever I open the app it just immediately closes. Have tonuse website now to view balance.
    2024-03-26
    Brandon Barnard    		 Don't use this app. They will allow merchants to take money from you for any subscription that is put under your card, regardless of whether or not it was put in by you or that you cancelled the subscription. It takes hours to get on the phone with anybody to resolve anything and you usually have to go in person to a branch to make sure anything actually gets done.
    2023-08-15
    Kirsten Rieksts    		 It would be fine if one could keep the settings one puts in the app. It would be great to see what is pending. It is a pain to have to constantly reset one's setting and to have to enter code constantly. As it makes you have to reset the settings all over again.
    2023-06-30
    shawn white    		 Half the time it kicks you off the system. And now can't even get into my account after uninstalled and re installed it still won't launch??? Constantly asking to verify, when on the site and after deposits it kicks you completely off the site have to go back in and put in password 🙄 now I have know Idea unless I call customer service to check if my account has been tampered with?? Because something isn't right??? It won't let me do anything..
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