Reviews of CES Credit Union ACCESS Mobile
List of user reviews and ratings for CES Credit Union ACCESS Mobile
Total ratings
4.70
(Rating count:
662)Review summary
Pros
- Easy to use and makes managing funds simple.
- Great customer service and support for users with disabilities.
- Ability to see credit card transactions and check balances easily.
- New feature for check deposits added recently.
- Convenient access to banking features from home.
Cons
- Inability to transfer funds between different bank accounts.
- Slow update of account balances and pending transactions.
- Frequent password resets and login issues reported.
- Limited messaging capabilities within the app.
- Some users find the app not user-friendly and lacking essential features.
Most mentioned
- Issues with transaction visibility and balance accuracy.
- Frustrations with password reset and login problems.
- Desire for enhanced functionalities like check deposits and interbank transfers.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
4.60
All time rating average:
4.70
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-06 |  | | It is great. My only problem is that I can't stay sign in. |
| 2024-08-25 |  | | Easy to use and makes managing funds simple. |
| 2024-08-25 |  | | Sometimes can't see what's pending for a few days |
| 2024-02-12 |  | | I love that I can see my credit card transactions in the app! Edited in 2024 to say, thank you for making it so I can see my password as I enter it! Awesome app 👍 |
| 2023-07-31 |  | | It's not a bad app, but I always get this annoying popup about an app being installed that can do *something* (I assume track things )but the message is cut off and doesn't display every time. |
| 2023-03-25 |  | | Awesome financial institution for all your banking needs. Makes banking easy for loans, mortgages, savings, checking and credit cards!! Many more options! |
| 2023-02-17 |  | | Great! There was a small learning curve for me remembering that checking account is called a " Draft Account". |
| 2023-01-17 |  | | The app is basic and has basic features but does show your accounts and balances. The balances are usually slow to reflect current balance. As it takes time for transactions to be processed. I've never had any issues logging in through the app, and am able to transfer money from savings to checking and vice versa. |
| 2022-03-16 |  | | Seems great. They recently added check deposits, which keeps me from driving to the bank weekly. |
| 2022-02-20 |  | | This credit union as a generalization including the app I would say is wonderful, a++, 5stars, im unsure how to say it anybetter anytime I've had a issue they were very quick to find solutions, very understanding to my disabilities(I use a wheelchair, n they are just so caring, Thank you!) As ive stated they have been nothing but caring and understanding to the human condition, i would choose to not have a bank and app if it wasent CES. Thxu 😊 4 making my life easier on the daily. Godbless,cyn |
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